Program Manager, Global Initiatives and Strategy - Office of the Provost

Posted:
7/17/2024, 5:00:00 PM

Location(s):
St. Louis, Missouri, United States ⋅ Missouri, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Product

Scheduled Hours

37.5

Position Summary

This position facilitates a variety of global initiatives including: collection and management of data on international activities and agreements across WashU, organizational support for global events and international visitors to campus, maintenance of the global website, and cross-campus coordination. Working closely with the Director, Global Communications & Outreach, this role provides operational and programmatic support for the office of the Vice Provost for International Affairs. The position is essential to the implementation of WashU global priorities under the university’s strategic plan, including developing a regional approach, diversification, and supportive infrastructure for research.

Job Description

Primary Duties & Responsibilities

Organizational and Programmatic Support

  • Assist with implementation of key programmatic activities, such as application process for seed grant intiatives and transition to InfoReady for progress reporting.
  • Provide organizational support for globally focused events, conferences, and meetings with visiting international delegations, partners and dignitaries to campus.
  • Prepare agendas and briefing packets for international visitors and speakers.
  • Provide operational and communications support for the Global Research Scholars Network’s activities and for International Distinguished Visiting Scholars.
  • Coordinate logistics, such as event timelines, venue scouting, reservation management, travel arrangements, catering planning, audio-visual and technical planning, other vendor arrangements, post-event assessments.
  • Assist with coordinating overseas visits with partners and liaison on agreements with foreign government and consortia
  • Provide other operational support for the office as needed.

Data Collection and Management

  • Facilitate data collection and assessment of key metrics to help evaluate targets for new partnerships, implement a regional approach, and diversify recruitment.
  • Oversee the international agreements/MOUs SharePoint database to: 1) ensure timely processing of new international partnership agreements that are submitted for initial review; 2) ensure that all fully executed international agreements are captured, reviewed and approved in the database. Assist with departmental outreach to collect missing agreements.
  • Collect data on international activities across multiple units to maintain the global dashboard up-to-date.
  • Support progress reporting for OKRs dashboard.
  • Update mailing lists of globally engaged faculty and assist with surveys and outreach to track faculty with global projects/interests.
  • Annual data collection for international applications/admissions dashboard.

Website Maintenance

  • Update variety of resources, forms, points of contact, and featured stories on the global website. Monitor weekly Siteimprove reports and fix broken links.
  • Monitor and respond to incoming queries from global website forms related to variety of issues such as international agreements, visiting dignitaries, travel, immigration, and redirect to appropriate departments (OGC, JROC, OISS, Global Travel Safety Manager, etc.) where relevant.
  • Identify globally-focused events to be featured on the website.
  • Maintain and enhance the global website, generating and posting accurate, effective and engaging content such as seed grant success stories, research highlights, global news stories, marketing/international recruitment materials and presentations.
  • Curate a library of multimedia assets for use on the global site.
  • Assist with content strategy for the global site and enhancements to infographics, maps and databases.

Coordination

  • Facilitate coordination with partners in different globally engaged units across campus to implement strategic priorities.
  • Serve as point of contact to help guide students, faculty and staff to appropriate contacts and answer questions related to international activities not addressed by existing resources.
  • Liaison with communications staff at other globally-focused centers to curate relevant news, events, and funding opportunities from across campus.
  • Promote and maintain relationships with local organizations with global focus.
  • Liaison with University Advancement and international alumni programs.


Preferred Qualifications

  • Bachelors degree
  • Five years of progressive responsibility in program/project management, communications, or related field.
  • Excellent organizational and communications skills, both verbal and written.
  • Proficiency with Microsoft Word, Excel, Outlook, PowerPoint, SharePoint and ability to learn other appropriate technology such as InfoReady, WordPress, and Tableau.
  • Experience with data and website management.
  • Ability to plan, coordinate and manage projects, events, and programs.
  • Strong organizational skills and ability to meet deadlines; detail-oriented.
  • Exceptional interpersonal skills; a desire and ability to work collaboratively with colleagues across different departments, as well as independently.
  • Resourceful in finding information within WashU in order to respond to questions from faculty, colleagues, and senior leadership.
  • Strong commitment to diversity and inclusion, and ability to navigate in a cross-cultural environment.
  • Interest in international affairs and prior experience in a higher education setting desirable.

Required Qualifications

Bachelor's degree in related field and three years of related experience or Master’s degree in related field and one year of related experience.

Grade

G11

Salary Range

$53,100.00 - $90,600.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.

  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.

  • Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.