Posted:
8/13/2024, 2:28:21 AM
Location(s):
Town of Colonie, New York, United States ⋅ New York, United States
Experience Level(s):
Internship
Field(s):
People & HR
Compensation Grade:
Compensation Details:
Minimum: $20.00 - Maximum: $20.00 HourlyDepartment
(OPH) Office of Public HealthJob Description:
Responsibilities
The Hourly Project Assistant II will provide support toward the implementation of the NYS WIC (Special Supplemental Nutrition Program for Women, Infants, and Children) Program’s live chat pilot project. A live chat function will be embedded into the existing WIC virtual assistant, Wanda, to offer additional support to consumers who are interested in the WIC Program. The incumbent will:
Assist to provide direct virtual support to users of the live chat platform including basic program information and electronic referrals to local WIC offices
Participate in team meetings with internal and external stakeholders
Identify, document, and share technical barriers and challenges to using the live chat platform
Perform other appropriate related duties as assigned
Minimum Qualifications
Undergraduate or graduate student in public health, human services, social work, psychology, nutrition, early childhood development and family studies, or related field.
Preferred Qualifications
A fundamental understanding of the WIC program, other food assistance program, or maternal and child health issues. Demonstrated, excellent communication and interpersonal skills. Customer service experience, especially in a setting with diverse clientele.
Conditions of Employment
Grant funded, hourly position expected to last through 12/13/2024. Compliance with funding requirements such as time and effort reporting, grant deliverables, and contract deliverables, is required.
Valid and unrestricted authorization to work in the U.S. is required. Visa sponsorship is not available for this position.
This position requires that the incumbent will report to the official work location and live within commuting distance to the official work location. Telecommuting will not be available.
Travel, up to 10%, will be required.
HRI participates in the E-Verify Program.
HRI has a long-standing dedication to diversity, equity, and inclusion in our workforce. HRI is committed to the principle of nondiscrimination in all phases of its employment procedures and practices.
Affirmative Action/Equal Opportunity Employer/Qualified Individuals with Disabilities/Qualified Protected Veterans
www.healthresearch.org
About Health Research, Inc.
Health Research, Inc. (HRI) contributes to the health and well-being of the people of New York State by complementing and enabling the strategic public health goals of the New York State Department of Health (DOH), Roswell Park Comprehensive Cancer Center (RPCCC), and other health-related entities.
HRI provides best-in-class resource administration for stakeholders and programs related to the work and priorities of the Department of Health and its other partners. HRI does this through the provision of knowledge, expertise, funding guidance, and fiduciary oversight of sponsored program funding for public health and research programs in concert with community partnerships.
Health Research, Inc. (HRI) offers a robust, comprehensive benefits package to eligible employees, including:
Health, dental and vision insurance - Several comprehensive health insurance plans to choose from;
Flexible benefit accounts - Medical, dependent care, adoption assistance, parking and transit;
Generous paid time off - Paid federal and state holidays, paid sick, vacation and personal leave;
Tuition support - Assistance is available for individuals pursuing educational or training opportunities;
Retirement Benefits - HRI is a participating employer in the New York State and Local Retirement System and offers optional enrollment in the New York State Deferred Compensation Plan. HRI provides a postretirement Health Benefits Plan for qualified retirees to use towards health insurance premiums and eligible medical expenses;
Employee Assistance Program - Provides educational and wellness programs, training, and 24/7 confidential services to assist employees, both personally and professionally;
And so much more!
Website: https://healthresearch.org/
IPO Status: Private