Waymo’s UX Design and Insights Team brings a human-centered approach to designing Waymo’s external products and internal tools. We are a team of designers, writers, and researchers that imagine and inform the future of mobility by working with riders and community members to create products and brand experiences that feel delightful and effortless and empower people to move freely with unmatched convenience. Our customers are at the heart of everything we do and we solve for diverse customer needs while challenging conventions and past assumptions.

You will: 

• Own one or more parts of the Waymo operational tools, designing the interactions and interfaces between internal users, Waymo One service, and our go-to-market partners
• Lead all stages of the design process— from conceptualization, design, prototyping, and specification of user interfaces and system behaviors 
• Drive a strong point of view for design strategy and the tooling experience road-map, balancing technical capability and business goals with a strong focus on the user
• Collaborate effectively with external and internal partners in Design, Product Management, Engineering, UX Research, Data Science, and other stakeholders to ensure product excellence
• Participate in user experience research and usability studies
• Guide problem solving with teams to develop new solutions, and push and evolve mobile and transportation experiences to further Waymo’s mission to make transportation safe and easy for everyone

You have: 

• 6+ years of experience in User Experience
• Bachelor's degree in Graphic Design, Human-Computer Interaction, Interaction Design, or equivalent practical experience  
• Portfolio highlighting early-stage and/or enterprise projects that demonstrates experiences crafting usable and compelling enterprise digital interfaces 
• Experience collaborating with multidisciplinary teams of Designers, Researchers, Engineers, Content Designers, and Product Managers throughout the design process, creating user flows and wire-frames to building user interface mock-ups and prototypes 

We prefer: 

• Deep understanding of agile and lean UX methodologies
• Experience with design systems and component libraries
• Strong communication and collaboration skills, with a focus on stakeholder management
• Demonstrated experience in crafting usable and compelling digital interfaces
• Experience designing across multiple platforms, including Android and iOS 
• A portfolio showcasing UX design solutions for highly sophisticated tool-sets that drove measurable results