Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

THIS ROLE IS HYBRID TO A CVS CORPORATE LOCATION

If you are passionate about making a lasting impact in the healthcare industry, solving complex problems, and using data and technology to help patients on their path to better health consider joining the Pharmacy Operations Professional Standards Insights team at CVS Health.

The Pharmacy Operations, Professional Standards - Insights Senior Analyst will provide support for our robust professional practice and front store and pharmacy regulatory compliance programs. This individual will play a key role in working with cross-functional partners including Operations, Analytics & Behavior Change (A&BC), Compliance, Legal, HR Shared Services, and Regulatory units to monitor compliance and aid in the development and support of these programs, along with their rollout strategies.

Key Responsibilities will Include:

• Analytical support to continue to evolve our strategic efforts to identify and resolve compliance insights and improve field and store behaviors.

• Translation of complex analyses and large datasets into consumable insights for field and senior leadership teams.

• Providing holistic support for the Operational Insights (OpI) program, an initiative designed to drive field and store compliance best practices. Including, but not limited to, completion of quality checks for results launch and weekly/monthly/annual updates.

• Operational communications support and acting as program liaison with key stakeholders including corporate and field colleagues.

• Creation and promotion of simplicity and efficiency in workstreams while maintaining flexibility to assist as new projects and priorities arise.

• Retail Operations and Professional Standards Support, provide thought partnership and collaborative support to ensure the work we do drives desired outcomes and behaviors.

Required Qualifications

• 2+ years of hands-on experience in data analytics, with proficient use of quantitative analytics tools (SQL, SAS, R, Python, etc.)

• Computer competency and intermediate proficiency in Microsoft Windows applications (Power Point, Word, Excel)

• Experience working in retail analytics, with a track record of delivering insights and business impact

• Proven ability to work independently with the ability to recognize and resolve issues

• Ability to understand complex problems, identify root causes, and remain goal-oriented within a dynamic environment

• Self-starter and team player with the ability to act as an advocate on behalf of stores and field leadership

• Ability to manage multiple workstreams concurrently

Preferred Qualifications

• Bachelor's degree in quantitative field or concentration in data analytics

• Experience presenting analytical findings to audiences at all levels

• Ability to concisely explain complex analytical findings to nonanalytic peers and internal customers

• Advanced proficiency in Microsoft Windows applications (Power Point, Word, Excel).

• Highly proficient use of SQL, SAS, Teradata, Microsoft Excel/PowerPoint for data extraction, manipulation, and analysis and communication (storytelling with data)

• Strong interpersonal and communication skills, including the ability to interact and influence at all levels of the organization (Senior Management, Field Management, Customer Support Center)

• Experience retail pharmacy, retail pharmacy support experience, or equivalent retail experience (in retail field or corporate office setting)

Education

Bachelor's degree or equivalent work experience

Pay Range

The typical pay range for this role is:

$46,988.00 - $122,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 09/16/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.