Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Summary

We have an exciting opportunity for a Safety Operations Consultant who will be responsible to support our districts and dealers across the EAME Region in their transformation from reactive organizational compliance to proactive, safety-first culture.  Leveraging leading indicators and continuous improvement principles, this position will influence top-down, bottom-up and interdepartmental focus to enable sustainable capacity and capability improvements to meet 2026 services growth goals and exceed customer expectations.
 

What You Will Do

• Conduct operational safety assessments with District and Dealer Personnel to develop improvement action plans and gap resolution initiatives to proactively address/mitigate risk, increase near-miss reporting and reduce Recordable Injury Frequency (RIF).

• Present operational safety performance and progress to District Managers, Vice Presidents of Distribution and interdepartmental leadership, highlighting opportunity and support needs.

• Provide coaching and mentoring District Field Reps and Dealer Service Personnel in the areas of safety operations, including but not limited to: -

RIF and near-miss analysis across all areas of the business (parts, shop, field and rental. Risk Assessment & Safe System of work. Incident investigation, corrective action and sharing of safety incidents within organization. Provide operational safety training to Dealer Leadership and Personnel, organize best practice Dealer sharing meetings Coordinating with Global Service and Cat Safety Services teams to develop and enhance programs and offerings. Ensure projects related to organizational safety are integrated with other business activities, improvement projects, and overall strategy.

Skills You Will Have

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

• Industry & Product Knowledge: Knowledge of the organization's industry group, component product groups, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment.

• Effective Communications: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

• Business Development: Knowledge of business development tools, techniques, and approaches; ability to explore and develop potential areas of business growth for the organization.

• Value Selling: Knowledge of the principles and practices for selling products, technology, and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

What Will Put You Ahead

• Bachelor’s degree in environmental health, Safety Management, or a related field

• Diploma in International Safety such as Nebosh or/and Chartered Safety & Health Professional or similar is highly desired

• Proven experience in EHS consulting or management, with a minimum of 5-8 years of experience

• Exceptional communication, interpersonal, and training skills

• Ability to analyze data and create safety strategies based on findings

• Proficiency in English – French is a plus

• Ability to work with a diverse workforce within the company and dealer management

• Willingness and ability to travel within region – Up to 50% of working time

What We Offer:

From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company.

You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.

Posting Dates:

September 2, 2024 - September 11, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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