Stakeholder Management and Partnership

• Engage directly with hiring managers including function heads to support them with their hiring needs
• Be on top of hiring numbers particularly on fill and hire on time rates
• Keep business partners up to date on the hiring progress and insights market  through facilitation of weekly, monthly business reviews and reports
• Effectively articulate overall demands vs hires anchored through data and market insights

 Process Management

• Act as a subject matter expert in the overall recruitment cycle from recruitment planning to onboarding

People Management 

• Supervise a team of 3-5 recruiters to meet hiring targets and SLAs
• Coach, develop and engage team members

Job Requisition Management

• End to end processing and fulfillment of job requisitions

Job Responsibilities

• Provide full cycle recruitment from sourcing to account management of volume and specialized roles
• Establish partnerships with stakeholders by providing talent advisory services and directly engaging to review and understand their business hiring needs
• Collaborate with the business partners in developing and implementing recruiting plans and strategies
• Manage assigned requisitions to completion through proper delegation and strict compliance to the standard hiring process
• Drive and mobilize the team/direct reports to achieve goals based on set targets and monthly SLA
• Foster collaboration and establish harmonious working relationships within the team
• Champion engagement and build a winning team

Qualifications 

• Graduate of any 4-year course preferably BS Psychology, Human Resources Development/Management or equivalent
• At least 5 years of experience in end-to-end recruitment of volume and corporate roles preferably in the BPO, Shared Services and IT/Financial companies
• Must have a strong account and stakeholder management experience
• Must have the “Talent Advisory Capability” – up-to-date when it comes to market and hiring trends, assertive and confident
• High Attention to Details, process oriented
• Resilient and tenacious
• Knowledge and experience in Workday is an advantage

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

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