At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Owens & Minor teammate benefits include:

• Medical, dental, and vision insurance, available on first working day
• 401(k), eligibility after 30 days of employment
• Employee stock purchase plan
• Tuition reimbursement
• Development opportunities to grow your career with a global company

Job Summary

Provides human resources support and guidance on company policies and procedures to leadership and teammates. Provides consultation and collaboration in all functional areas of Human Resources (teammate relations, staffing, compensation and benefits, training, change management, etc.).  Works with HR leadership and business leaders to collaboratively communicate and implement HR policies and procedures, while helping support business strategy.  Acts as an advocate for teammates, performs investigations, and escalates issues as needed

Core Responsibilities

• Serves as a coach to leadership in assigned business units/regions/facilities to ensure effective teammate relations in matters of supervision, discipline, termination, motivation and performance management procedures, practices and policies.  Conducts timely and thorough complaint/charge investigations and makes appropriate recommendations.  Prepares case findings and recommendations for review by HR Leadership and Legal Department. 

• Leads culture and engagement in assigned facilities by ensuring effective communication plans driving teammate engagement; serves as a liaison between teammates and O&M Leadership; promotes and fosters ‘open door’ culture.

• Acts as an impartial teammate advocate to ensure that all individuals receive fair and equitable treatment.

• Reviews dashboard information and makes recommendations to management and leadership for continuous improvement including follow-up; generates, analyzes, and presents HR metrics reporting to management.

• Drives internal teammate communications plans regarding policy changes and organization announcements; can include compensation, benefits, or company policies in conjunction with corporate HR center of excellence teams.

• Works with management to drive the performance management process, development plans, and individual performance improvement plans for teammates in the assigned facilities.

• Partners with HR colleagues and field operations leadership team in development and execution of human resources initiatives to meet business goals.

• Works with the HR Leadership and Legal in giving background and preparing response materials for civil and EEOC charges. Communicates, implements and administers company policies/procedures in the areas of affirmative action, benefits, and compensation, training, employment/outplacement and quality initiatives to meet the business goals.

• Provides individual coaching/counseling to all teammates using conflict resolution and mediation techniques, intervention and change management strategies as circumstances dictate.  Refers teammates to the appropriate resources/services, where applicable.

• Leverages the exit survey process and related turnover data to identify and address retention issues.

• Performs additional duties as directed.

Qualifying Experience

• Bachelor’s Degree or Master’s Degree preferred

• 4 or more years of related experience (HR Business Partner/Generalist, HR Center of Excellence, etc.)

• SHRM-CP, PHR, SPHR certifications preferred

• Or any combination of education and experience to meet the above requirements

Knowledge, Skills & Abilities

• Relies on experience and judgement to manage daily work with little direction or guidance

• Strong ability to deliver difficult or complex messages to teammates in an effective manner preserving teammate engagement

• Utilizes advisory, negotiating and influencing skills skillfully

• Demonstrated experience in delivering human resources programs to advance an organization’s strategy and goals

• Demonstrated skill and confidence in proactively building relationships both internally and externally

• Ability to make decisions in a changing environment and provide council to others

• Ability to anticipate future needs of the organization and develop recommended solutions

• Relies on pre-established guidelines to perform job functions, but works well with little direction or instruction

• Communicates effectively and persuasively, both verbally and in writing

• Manages time and resources effectively through strong organization, multi-tasking, delegation, time management and project management skills

• Works independently as a self-starter committed to delivering the highest in customer service, quality and results

• Anticipates problems and works proactively to solve them through creative thinking and collaboration.

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If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.