Who We Are:

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

On Location is seeking a Games Services Director who will be supporting the Games planning and execution of on-site services and operations delivery. Leading a diverse team across multiple locations this role requires the ability to work cross-functionally. This leader will have the ability to build strong relationships with internal and external stakeholders for the successful delivery of the Games.

 

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

Primary Responsibilities

 

• Oversee various functional areas (departments) responsible for Games-time operations and pre-Games planning and delivery and ensures coordination between each function. These areas may include (subject to change): Accommodations; Access Management; Transportation & Logistics; Gifting; Workforce Operations; DMC & Tour Management (for Milano-Cortina 26).

• Lead a team of locally and remotely based Functional Area heads, and ensure effective collaboration with other On Location teams and counterparts within Local Games Organising Committee and IOC when relevant.

• Partner with the Vice President Human Resources on people strategies including hiring where needed, and relevant initiatives to deliver on the Games.

• Work with the Event Production FA to define and adapt roles & responsibilities and manage the interactions between the Games Services FAs and those under the responsibility of Event Production (including Venue Management; Venue Design; Catering, Cleaning, & Waste; Access Management, etc.)

• Collaborate with the Program Management verticals (Stakeholder, Custom Groups, Commercial, Special Events / Tours) to define and adapt roles & responsibilities and manage the interactions between the Games Services FAs and those under the responsibility of Program Management, to ensure that all On Location programs are adequately serviced and that information flow effective and expectations are met and managed.

• Collaborate with the Ticketing Team as necessary related to overall inventory.

• Work closely with the Product & Inventory Management teams to ensure that the inventory for all assets contracted by or delivered by Games Services FAs is efficiently managed and monetized.

• Partner with the Vice-President, Legal, Compliance, & Procurement to ensure that any purchases, contracts, policies, or processed initiated or implemented by Games Services FAs fit within the On Location SAS and On Location Events compliance framework.

• Ensure coordination between Program Management and Operational FAs as it relates to timely and effective communications and operational readiness.

• Manage a cross-cultural, international team across various projects.

 

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time, with or without notice.

 

REQUIREMENTS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

·       Experience working in multiple Olympic Games or other similar global events (FWC, RWC, CWG, etc.) with one or more of the relevant functional areas listed above in the competence of this position.

·       Excellent computer skills with high proficiency in the Microsoft Office suite

·       Extensive experience with sports event management

·       Experience in managing a cross-cultural team of event professionals within a matrix environment

·       Strong organisational and time management skills, with the ability to multi-task and manage concurrent priorities

·       Fluent in Italian and English.

·       Excellent verbal and written communication skills

·       Proactive in identifying areas where support can be provided to meet deadlines

·       Presently resides to Milan, Italy

 

CORE VALUES

As the leading experiences company in the world, we strive to be the most innovative and passionate — the best of the best. We uphold these values in our quest for excellence:

 

• Exceed all service expectations with our customers, our partners, and each other.

• Create value by enriching people's lives.

• Do the right thing and bring others along with us — always.

• Propel the power of diversity in thought, team, and experience.

• Partner to generate win-win solutions.

• Ignite and empower our team's entrepreneurial spirit.

• Exude respect and gratitude — treat others as you would want to be treated.

 

COMPENSATION

Competitive salary, commensurate with job position and experience.

 

On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national origin, disability, or genetic information.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.