Location

Brookfield Chicago - 350 N Orleans Street, Suite 300

Business

At Brookfield Properties, we believe retail should be anything but typical. It’s why we’re integrating shopping, dining, entertainment, and more to reimagine retail experiences everywhere. Because for us, retail isn’t just about managing properties or redeveloping malls. It’s about creating inspiring spaces that draw consumers in. It’s about helping our tenants build their brand in a big way. It’s about contributing to our communities. And, more than anything, it’s about bringing people together.

If you’re ready to be a part of our team, we encourage you to apply.

Job Description

Position Summary

The IT Business Analyst will lead and participate in cross-functional special projects and initiatives, providing vital support to our marketing business partners. The primary focus of the role will be working collaboratively with cross-function teams on driving processes standardization and efficiencies and supporting the establishment of best practices for each project. Success in this position hinges on a proactive, team-oriented mindset and the ability to navigate and adapt to ambiguous situations with an entrepreneurial spirit.

Responsibilities

• Collaborate with stakeholders to develop and maintain roadmaps that outline current and future capabilities for the web site and marketing platforms (including email, social platform and others)

• Assist in project planning, including defining scope, timelines, resource needs, and support project execution.

• Elicit, analyze, and document business and technical requirements from stakeholders to provide insights and support decision-making processes.

• Develop and execute test cases and validate solutions to ensure they meet requirements and business needs.

• Create and maintain user guides, training materials, process maps and workflows to visualize business processes and system interactions

• Serve as the liaison between business units and IT teams, ensuring clear and effective communication.

• Support the change management process by assessing the impact of changes and facilitating user adoption.

• Analyze complex business problems and design effective solutions

• Identify opportunities for process improvements and system enhancements and recommend solutions to enhance efficiency and effectiveness.

• Lead the Request for Proposal (RFP) process, including drafting RFP documents, coordinating with vendors, and evaluating vendor proposals to assist in selecting the best solution for the organization

Qualifications

• High School Diploma or GED required

• Bachelor’s degree in a related field preferred

• Minimum 2-3 years of relevant work experience in Business Analysis

• Experience in leading or contributing to technology projects, such as system implementations or software development. Experience with content management systems (CMS) and marketing platforms is highly desirable.

• Knowledge of software development life cycles, databases, and system integration.

• Strong written and verbal communication skills

• Demonstrated experience working on IT projects, including requirement analysis, testing, and implementation.

• Practical experience with Agile methodologies (e.g., Scrum, Kanban), including Agile ceremonies (e.g., sprint planning, daily stand-ups, retrospectives) and tools (e.g., Jira)

Benefit Information

• Competitive compensation

• Medical, Dental and Vision beginning day 1

• 401(k) Company matching

• 401(k) Vests on Day 1

• Career development programs

• Charitable donation matching

• Generous Paid Time Off (vacation, personal holidays, paid sick time)

• Paid Volunteer Hours

• Paid Parental Leave

• Family planning assistance including IVF, surrogacy and adoption options

• Wellness and mental health resources

• Pet insurance offering

• Childcare Assistance

• Commuter benefits

• A culture on our values of Act with Integrity, Build Mutual Trust, Take Initiative and Win Together.

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

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