Technology Delivery Lead

Posted:
10/7/2024, 2:33:00 AM

Location(s):
Ontario, Canada ⋅ Toronto, Ontario, Canada

Experience Level(s):
Senior

Field(s):
People & HR

Work Location:

Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Department Overview :

Residing within Enterprise Protect, the GAML (FCRM) Technology team is responsible for the delivery and support of technology solutions for the respective GAML business units.  Given the ongoing pace of regulatory change and ongoing importance of risk management, this is a fast-growing area within the bank translating into considerable demand and growth within its technology teams.

Building a World-Class, Diverse and Inclusive Technology Team

We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

TD Applications & Systems Development covers technical planning, integration, systems analysis, design, development, unit, and component systems testing, support-maintenance, and more. Meaningful, effective relationship-building is part of what these highly skilled experts do best as they work together with technology project managers, delivery partners, business and systems analysts, testing and quality assurance teams, sponsors and so many other stakeholders to clarify requirements.

There's room to grow in all of it.

Job Description:

About This Role

As the Technology Lead, you are responsible for the end-to-end technology solution and set direction for the technology development through Production deployment and support transition to BAU. You will be building and maintaining strong relationships with business partners and provide guidance and direction on the optimal technology solution or services to meet the business needs. This role will typically work in partnership with project/program Delivery lead and will aid in supporting the technology team to meet commitments and delivery on the project/program objectives. Here's some of what you may be asked to perform:

  • Lead and coach development teams and own responsibility for the delivery of development solutions and component/unit testing efforts.
  • Oversee and report on project status, manage project team resources and assignments, ensure project milestones are met and up to standard.
  • Work with technology partners to develop the content for development and solutions design deliverables, ensure project estimates cover all activities within scope, including project management and application development, software quality assurance reviews, and vendor and contract management activities.
  • Ensure all requirements, project plans, and changes to commitment are communicated to all affected team members.
  • Work in close partnership with Architects to ensure that all the components are integrated and support the development of enterprise frameworks, standards, and patterns.
  • Collaborates with the Solution Architecture team to provide direction on the technology roadmap.
  • Works with Testing partners to manage defects, prioritize with stakeholders, and resolve with the delivery team.
  • May also be required to manage day to day vendor relationships through delivery to ensure timely communications and resolution of issues.
  • Engages other Technology partners (Release Management, Risk Management, TS Operations, etc.) to manage technical requirements and standards.
  • Employ and advocate the use of architecture frameworks, standards and patterns to facilitate consistent and secure solutions design and delivery.
  • Ensure compliance with technology architecture and design/operate processes to provide ongoing review of in-progress activity against technology architecture and development standards.
  • Identify and communicate any cross-area or cross-release issues that may affect other areas and lead resolution of escalated issues.
  • May also be required to manage day to day vendor relationships through delivery to ensure timely communications and resolution of issues.

Job Requirements:

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

  • Undergraduate degree or Technical Certificate
  • Graduated degree preferred.
  • 5+ years development and technology delivery experience.
  • Experience / knowledge of FINTRAC (LCTR) Regulatory Reporting an asset.
  • Experience with Service Now is preferred. 
  • Strong expertise in and experience with technology standards and leading large and varied teams of professionals in large-scale applications/projects across multiple areas involving varying degrees of scope and complexity.
  • Readiness and motivation to direct and collaborate with small to medium and diverse groups or project teams focused on complex development, system enhancements, new releases, small to medium-scale applications, projects across multiple product lines, businesses, involving significant scope and complexity.
  • Strong knowledge and understanding of businesses and/or organizational practices and disciplines.
    Knowledge of external competition, industry and/or market trends.
  • Experience and natural affinity for providing operational team direction and working autonomously in a management role and can collaborate effectively with others to establish and execute on common goals.

Additional Information:

Join in on what others in TD Technology Solutions are doing:

  • Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
  • Learn voraciously, stretch your thinking

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet