Leave of Absence Supervisor

Posted:
10/8/2024, 5:00:00 PM

Location(s):
North Carolina, United States ⋅ Charlotte, North Carolina, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
People & HR

Workplace Type:
Remote

Great company. Great people. Great opportunities.

If you would like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As a Leave of Absence Supervisor, you will serve as the working subject matter expert for all U.S., Puerto Rico and Canadian leave programs, providing comprehensive to support all corporate and branch locations. This includes the supervision of a team responsible for the administration of all leave requests and accommodations, ensuring compliance with all relevant leave laws and regulations. You will also coordinate reasonable accommodations, collaborating with employees, HR partners and legal teams.

What you’ll do:

Leave of Absence Program Owner:

  • Support the compliance program-ensuring adherence to all applicable local, state, federal and provincial laws for leave of absence and accommodations.

  • Lead process improvements focused on employee leave and accommodation experiences.

  • Works in collaboration with Payroll and the third party administrator to ensure accurate pay during leaves and efficient processing of disability claims processing.

  • Develop and deliver training for HR and management on leave protocols, fostering awareness.

  • Regularly audit leave cases to ensure compliance and accuracy.

  • Provide recommendations to the Benefits Leadership Team for the Workday Absence module, to enhance the end user experience while maintaining functionality and compliance.

  • Ongoing administration of direct billing process, including monthly reconciliation, vendor relationship, and benefit coverage cancellations due to non-payment.

  • Direct the development and delivery of educational resources to employees, HR, and management about leave of absence protocols, promoting a culture of awareness and understanding.

  • Drive the continuous review and modification of leave policies and procedures based on up-to-date expertise on all state, federal and provincial leave programs.

  • Build and maintain strong partnerships with HR, Legal, Payroll, and third-party administrators to efficiently manage leaves and address complex cases.

  • Develop and maintain reports and metrics related to leaves of absence.

U.S. Disability Benefit Owner:

  • Ongoing administration of U.S. Short- and Long-Term Disability program including utilization review, ongoing program communications, resolution of escalated issues, and vendor management.

  • Support Benefits Director during annual renewal process.

Supervision:

  • Supervise a team of leave of absence administrators.

  • Ensure adequate/skilled staffing; selection of employees; establish performance goals and priorities; prepare, conduct and review performance appraisals; develop, mentor and coach staff; motivate staff to work collaboratively and cooperatively; ensure efficiency of operations; and oversee personal and professional goal development.

Requirements:

  • Bachelor’s degree in Human Resources, Business or related field. Master’s degree preferred

  • Certified Leave Management Specialist (CLMS) certification helpful

  • 5+ years of direct leave of absence and benefits experience in a multinational corporation performing related duties

  • Comprehensive knowledge of US Federal and State regulations pertaining to paid and unpaid leaves of absence, ADAA and FMLA regulations

  • Experience with Canadian leave laws is a plus

  • Experience with managing a Disability vendor

  • Strong proficiency with MS Office: Word, PowerPoint, Excel (pivot tables, vlook-ups, etc.)

  • Experience managing/directing a workforce and driving results

  • Working knowledge of Workday Absence Management module a plus

  • Strong organizational/multitasking skills with acute attention to detail

  • Excellent communication and interpersonal skills to be able to interact with all levels of organization

  • Can investigate, propose, plan, implement ideas; drives change

  • Demonstrate a commitment to diversity and inclusion, and fostering a collaborative, multicultural environment

  • Management of remote team members

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

  • Paid Parental Leave

  • United Compassion Fund

  • Employee Discount Program

  • Career Development & Promotional Opportunities

  • Additional Vacation Buy Up Program (US Only)

  • Early Wage Access through Payactiv (US Hourly Only)

  • Paid Sick Leave

  • An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [email protected] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.