Posted:
9/23/2024, 7:51:30 AM
Location(s):
Pennsylvania, United States ⋅ New York, New York, United States ⋅ New York, United States
Experience Level(s):
Senior
Field(s):
Business & Strategy
Workplace Type:
On-site
ROLE SUMMARY
Pfizer is seeking an analytical leader for our Primary Care Commercial Effectiveness (PC CE) Portfolio Sizing, Structure, and Targeting Team. PC CE is a critical team within the Insight Strategy & Execution (ISE) group, focused on the driving performance of brand and sales teams through strategy and orchestration of the analytics teams within Commercial Analytics & AI (CAAI). This Lead will provide sales force sizing, structuring, targeting (SST) strategy, analytics, while consistent spearheading consistent customer engagement metrics across TAs. The Lead will work closely with senior sales leaders, providing them with valuable SST analyses to improve customer engagement and drive business growth. The leader of this team also will have responsibility for collaborating with the PC CE Team Lead, CEP Hybrid Sales and Account Leadership, and leadership of Pfizer Connect; Pfizer’s best-in-class virtual customer engagement team. Through this analytical support, the Lead and team will identify and enable Pfizer Connect to pursue the best opportunities to meet performance targets.
As part of the work to drive strategic field force planning, including determining the size, structure, and targets for the sales team, the Lead and team will work closely with the Field Force Analytics COE, Data Science, ISE partners, xSales Operations & Enablement, and Analytics Project Management team members to ensure the successful implementation of plans. This cross-functional collaboration is critical to maximizing Pfizer's investment in the customer-facing organization. Additionally, the leader will focus on operational efficiency and simplicity by streamlining processes, empowering the team to excel in their roles through enablement, and leveraging innovative thinking to gain a competitive advantage.
ROLE RESPONSIBILITIES
Enabler of the PC CE team:
Spearhead sales force sizing, structuring, and targeting (SST) strategy and analytics, for assigned teams
Owner for PC CE CEP customer engagement metrics and reporting
Point of Contact and key CE business partner to the assigned team; including Sales, Accounts, and Pfizer Connect LT.
Responsibility for collaborating with respective Sales, Pharmacy, Account Management, and Pfizer Connect Leadership
Identify and enable Pfizer Connect to pursue the best opportunities to meet performance targets.
Team Leadership:
Lead and inspire a high-performing team members with strong SST analytics capabilities, fostering a collaborative and inclusive environment to achieve business objectives.
Lead field force sizing, structuring, and targeting analytic efforts in partnership with Commercial Analytics & AI teams:
Partner with Primary Care Commercial Effectiveness Portfolio Lead on Strategic FF Planning and Deployment Considerations, including determining the size, structure, and targets for the sales team.
Lead analytical work to ensure approaches are consistent with strategy, collaborating with Field Force Analytics COE, Data Science leaders, ISE partners, and Analytics Project Management team members
Ensure the successful implementation of FF analytic plans, which are crucial for maximizing Pfizer's investment in the customer-facing organization
Rigorously measure and drive performance of the business:
Ensure business critical projects and initiatives are followed through by tracking progress against timelines and ensure key milestones are being met; help troubleshoot and de-bottleneck where needed
Monitor sales force effectiveness (e.g., reps/ Pfizer Connect/ Navigators) and work with customer facing team leaders on operational enablement of teams
Collaborate with Analytics Engineering on customized analytical support to address key business questions as appropriate
Metrics & Reporting
Track metrics and develop tailored dashboards by customer facing teams to drive business insights and action
Provide data input into brand/portfolio performance dashboards developed by brand/franchise teams
Enable Field Force Operational Effectiveness
Provide planning guidance on changes in FF targeting, brand/mkt coverage, quarter or semester prioritization of customers as needed (i.e. new indication or product launches, pulsing of efforts based on strategic business goals throughout the year)
Identify operational synergies and areas of improvement to be more effective (i.e. Dynamic Targeting, IC design, systems enabling FF effectiveness such as iMap, next-generation DRA, CRM systems, coaching insights, E2E process improvements)
Continuous improvement for US PC Go-To-Market Transformation
Support FF adoption of digital tools/platforms, cross-pollinating customer facing best practices to enhance customer experience; identify areas of continuous improvement
Liaise with CMO and enterprise business partners to support adoption of the new/updated tools/platforms/capabilities, and share feedback from customer engagement teams as appropriate
BASIC QUALIFICATIONS
10+ years of pharmaceutical, Biotech, or consultant experience
BA/BS Degree required. MBA or advanced degree in a related field preferred
PREFERRED QUALIFICATIONS
Advanced analytics experience, including FF sizing, structuring, and targeting analytics
Demonstrated success in a highly fast-paced setting managing a team of diverse colleagues in multi-disciplinary positions
Strong Understanding of Pfizer In-line Portfolio, Roadmap, and Sales/Account Structure
Lead cross-functional and peer collaboration
Documented ability to lead innovation and develop partnerships to build on business opportunities and organizational capabilities
Foundation in data science preferred
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Other Job Details:
Eligible for employee referral bonus
Work location: Flexible; 2-3 days onsite/week
Last Day to Apply: September 30, 2024
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Website: https://www.pfizer.com/
Headquarter Location: New York, New York, United States
Employee Count: 10001+
Year Founded: 1849
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Biotechnology ⋅ Health Care ⋅ Medical ⋅ Pharmaceutical ⋅ Precision Medicine