Posted:
9/8/2024, 2:53:53 PM
Location(s):
Quezon City, Metro Manila, Philippines ⋅ Metro Manila, Philippines
Experience Level(s):
Senior
Field(s):
Business & Strategy ⋅ Customer Success & Support ⋅ Sales & Account Management
Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.
Why choose Manulife?
Competitive Salary packages and performance bonuses
Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
Retirement savings benefit
Rewarding culture that values wellness and well-being
Performance Bonus
Global network of industry experts
Extensive training resources
Job Description:
We’re looking for a GB Plan Design Analyst to join our New Issue team at MBPS. In this role, you are expected to:
Review and validate New issue requests, communicate inquiries and additional information.
Coordinate data traffic of policy information within the external vendors, Regional Group Offices representatives, analysts and underwriters
Have the skills and knowledge for the job? Learn more about the opening below!
Key Responsibilities:
Review and validate New issue requests, communicate inquiries and additional information to RGO.
Coordinate data traffic of policy information within the external vendors, Regional Group Offices representatives, analysts and underwriters
Collaborate with other Manulife teams to complete set-up request
Initiate billing, publications and ID printing and coordinates mailing instructions to courier
Perform quality assurance to ensure set-up accuracy
Activates policy profile for the use in claims, underwriting, sales and billing
Qualifications:
With least 1-2 years Customer service experience
Knowledge in MS Office Applications (Word, Excel, PowerPoint)
Strong technical, analytical, organizational, and problem-solving skills
High level of accuracy, attention to detail and ability to exercise flexibility and judgment.
Demonstrates initiative and accountability
Commitment to high level of quality and customer service
Ability to work independently and in a team environment
Ability to handle stress and work in a high-pressured environment
Ability to organize and prioritize work
Must be able to work on the night shift
Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Working Arrangement
Website: http://www.manulife.com.hk/
Headquarter Location: Kowloon City, Kowloon, Hong Kong
Employee Count: 1001-5000
Year Founded: 1897
IPO Status: Private
Industries: Financial Services ⋅ Life Insurance ⋅ Retirement ⋅ Wealth Management