PayPal Launch Manager

Posted:
7/18/2024, 8:47:48 AM

Location(s):
San Jose, California, United States ⋅ California, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Product

Workplace Type:
Hybrid

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

PayPal is seeking to enhance our new product launch process with the creation of a Launch Manager role to prepare our business functions for introduction of new products.
The Launch Manager will play a pivotal role in ensuring the successful introduction of new products to the market by focusing on regional and team readiness. This position requires a highly organized, strategic, and collaborative individual who can coordinate cross-functional business teams and manage the complexities of launching new and existing products across diverse regions. The Launch Manager will be responsible for creating and executing business launch plans, ensuring alignment between regional teams, and driving the overall success of product / region launches.

Job Description:

Key Responsibilities:

Launch Planning and Execution:

  • Develop comprehensive business launch plans, timelines, and strategies to ensure timely and successful product introductions.
  • Coordinate with program managers, product development, marketing, sales, and operations teams to align launch activities and resources.

Regional Readiness:

  • Assess and ensure regional readiness for product launches, including coordinating with market analysis teams, regulatory compliance leads / others.
  • Customize launch strategies to meet the unique needs of different regions, taking into account cultural, economic, and competitive factors.

Team Coordination and Communication:

  • Act as the primary point of contact between regional teams and project execution teams, facilitating clear and consistent communication.
  • Organize and lead cross-functional business readiness meetings, ensuring all stakeholders are informed and aligned on launch objectives and progress.

Risk Management:

  • Identify potential risks and challenges associated with product launches and develop mitigation strategies.
  • Proactively address and resolve any issues that may impact the success of the launch.

Qualifications:

  • Bachelor’s degree in Business, Marketing, or a related field; MBA or advanced degree preferred.
  • 7+ years of experience in product launch management, marketing, or a related role.
  • Proven track record of successfully managing product launches across multiple regions.
  • Strong project management skills with the ability to handle multiple projects simultaneously.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Proficiency in using project management and collaboration tools.
  • Willingness to travel as needed to support regional teams.

Preferred Qualifications:

  • Experience in Financial Services products
  • Knowledge of international markets and regulatory requirements.
  • Fluency in multiple languages.

Key Competencies:

  • Strategic Thinking: Ability to develop and execute strategic plans that align with business goals.
  • Collaboration: Strong ability to work with cross-functional teams and build consensus.
  • Problem-Solving: Proactive approach to identifying and resolving issues.
  • Adaptability: Flexibility to adjust plans and strategies based on changing circumstances.
  • Leadership: Ability to inspire and motivate teams to achieve launch objectives.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$107300 to $259600

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.