Posted:
10/29/2024, 9:25:46 PM
Location(s):
McMinnville, Oregon, United States ⋅ Oregon, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring.
Integrated Metering Alliance (IMA) is the team that provides new and replacement meters, water saving initiatives and develops new ways to better service our customers. This area of Anglian Water has a whole host of roles and opportunities available, from operational frontline work to project management, data analysis and more.
IMA is part of the Embedded Alliance within Anglian Water, which means they work together with other organisations to form a partnership of skill sharing and using the best person and team for the job.
If you want to join a team that is rapidly expanding, full of growth opportunities and networking opportunities with partner organisations, join us.
We have a fantastic opportunity for a Full Time Scheduler to join our busy and energetic IMA team based in Huntingdon.
Managing the planning of future work schedules for the IMA metering operatives in an efficient way, maximising operational utilisation and productivity.
Prioritise and deploy high priority work to our field-based engineers.
Ensure customer promises are met and pro-actively contact customers or 3rd parties to advise of issues as early as possible.
Keep databases and systems up-to-date.
Participate in project groups to contribute towards continuous improvements to deliver customer satisfaction.
Excellent Communication skills
Great Customer Service
Fantastic organisational skills
Able to communicate at all levels with all stakeholders
Ideally educated to A level standard or equivalent
Demonstrate a strong knowledge and understanding of working in an operational or operational support environment.
Our ideal candidate will have experience in one of the following areas - customer services, operational processes or scheduling.
Possess proven customer service skills, excellent interpersonal, analytical and communication skills in this fast-paced role, along with strong prioritising and decision-making skills.
Confidently show initiative working on your own or as part of a team and be highly flexible and organised.
You must be highly competent in IT and have good keyboard skills.
Our people are important to us and we want to make sure that we reward and recognise all of the great work that they do. Some of our benefits include:
Bonus scheme
Private health care
Competitive pension scheme
Up to 26 days annual leave rising with length of service
Flexible benefits to support your wellbeing
Inclusion is for everyone and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.
If you feel this is the next move for you to with start your career or enhance your career with Anglian Water then please apply today!
Website: https://anglianwatercareers.co.uk/
Headquarter Location: Lancaster, Pennsylvania, United States
Employee Count: 1001-5000
Year Founded: 1989
IPO Status: Private