Summary
 

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Description
 

Job Purpose:

Assists in formulating and defining systems scope and objectives using research and basic understanding of business systems and industry requirements. Learns to conduct business process analyses, needs assessments and cost/benefits analyses for aligning operations solutions with business initiatives. Provides assistance in testing efforts and may provide security administration to application supported by area when the appropriate written and approved request is received.

Logistics:

This position is full-time (40 hours/week) Monday – Friday in a typical office environment. This role is located onsite at 4101 Percival Road in Columbia, SC. There is the possibility of a flexible work arrangement once training is complete and performance standards are being met.

What You'll Do:

• Obtain detailed understanding of the major operations and functions in effect within the areas being supported. Review basic system enhancements/upgrades to determine applicability of customer file modification requirements. Follow clearly defined procedures and assist in facilitating timely and accurate updates to reference files based on customer requests.
• Document system problems and assists in their resolution. Review and complete various daily reports to ensure system is performing as expected. Prepare written reports and analysis, including recommendations pertaining to system functionality and testing progress.
• Prepare and review test data, test plans and test matrices for system changes. Develop test matrices to accurately reflect changes and detail expected outcome. Execute test cases and evaluates test results for errors. Report problems through appropriate channels and suggests corrections for a successful implementation.
• Under the guidance of an advanced business analyst or manager, learn to define business requirements, perform tests, and may lead small projects.
• Learn how to prepare and review data for analysis in order to evaluate the activities, performance and systems within a specific area for standards and workflow simplification.
• Communicate with management and departmental personnel to document workflow procedures. Assist in preparing verbal and written communication about business changes with management or other staff members.
• Function as liaison between the operations testers and information systems to facilitate communications. In addition, assists customer testers with issues that arise during projects.

To Qualify for This Position, You'll Need:

Required Education:

• A Bachelor's degree OR 4 years of job-related work experience OR
• An Associate’s degree AND 2 years of job-related work experience.

Required Work Experience:

Required Skills and Abilities:

• Basic knowledge of business support and systems concepts.

• Strong teamwork, communication and interpersonal skills. 
• Good analytical and conceptual skills. 
• Good organizational and problem-solving abilities.
• Understand how projects and implementations affect an organization and have the ability to link it to business processes.
• Knowledge of Microsoft Office applications

We Prefer You to Have:

• 1 year of business systems analysis, research, and customer support experience.
• Experience with billing and/or finance
• Experience with reconciliation of ACA, Medicare, and/or government programs.
• Experience with CES, PIRS, And FIPS
• Knowledge of procedures for the supported business unit.
• The ability to express basic technical/business concepts to management, peers, and the business units.

• Working knowledge of BCBS/subsidiary systems.

What Blue Can Do for You:

Our comprehensive benefits package includes:

• 401(k) retirement savings plan with company match.
• Subsidized health plans and free vision coverage.
• Life insurance.
• Paid annual leave — the longer you work here, the more you earn.
• Nine paid holidays.
• On-site cafeterias and fitness centers in major locations.
• Wellness programs and a healthy lifestyle premium discount.
• Tuition assistance.
• Service recognition.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications.  This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.

 

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here's more information. 

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.