About the role
As a valued member of our Global Support team, your primary responsibility will be providing remote assistance to commercial customers in resolving TiDB/TiDB Cloud issues. You will play a crucial role in ensuring customer satisfaction by delivering effective and timely support. For fresh graduates, this role offers excellent opportunities of learning advanced database technology as well as knowing and understanding industrial customer scenarios in the field. It could be a great starting point for your career path.
We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. PingCAP also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at PingCAP.