Position Summary...

What you'll do...

Business Operations, Senior Manager – Chief of Staff

Position Summary…. 

About Walmart Connect… 

Walmart Connect is key to Walmart’s growth strategy. Walmart has built ~$3 billion dollar closed-loop media business division of America’s largest omnichannel retailer. Walmart Connect offers unparalleled opportunities for brands to reach their desired customers, no matter where, how and when they shop. This is a unique opportunity to join a high-visibility team within the largest company in the world.

Walmart Connect is dedicated to driving measurable outcomes for our suppliers, sellers, merchants, stores, GMs, brand advertisers, and agencies using our full funnel ad solutions leverage Walmart’s in-store and online data. With a range of flexible pricing and buying models, including self-service; these solutions help businesses build brand awareness, engage with Walmart consumers, and convert Walmart consumers to shoppers. 

What you’ll do….  

The Senior Manager of Operations is a critical and trusted leadership role as the strategic right-hand person to the Group Director Business Operations at Walmart Connect. The Business Operations team at Walmart Connect is comprised of 6 core groups: Business Operations Risks, Chief of Staff to the GM of Walmart Connect, Marketplace Business Operations, Internal Consulting, In-store Experiential Operations, and Strategy, Planning & Insights.

The Senior Manager of Operations, Chief of Staff will use strong leadership and problem-solving skills to assist with the daily operation of the organization. The position will work vertically and horizontally with responsibilities that span high-level strategy down to business operations tasks. The person in this role will immediately impact our productivity, streamlining strategic initiatives, overseeing program management and communicating objectives between departments.

The Senior Manager of Operations, Chief of Staff will help set strategy, develop cross-functional execution plans, identify success metrics and communicate progress against goals. The ideal candidate will have proven experience on executive-level advising, project execution and key interdepartmental and cross functional collaboration. Ultimately, the primary function of this role is to ensure everything runs smoothly within the Business Operations team. This is a fast-paced, think-on-your-feet position as you interact and build key relationships with business leaders across the organization.

The right candidate will define, drive and deliver effective business strategies to ensure the organization remains competitive, efficient, focused and energized. The role requires exceptional organizational, communication and leadership skills.

NOTE, this is a strategic contributor role.

Key Duties & Responsibilities….  

• Oversee strategic business initiatives from development through successful execution under the guidance of leadership and departmental heads.
• Review, design and execute improvements to organization structure. Drive organizational change as appropriate.
• Define and manage organizational strategy (annual and ongoing), objective, and roadmap for Business Operations in collaboration with Group Director.
• Organize, track and evaluate the impact of our strategies and initiatives over time. Communicate project status to stakeholders and key project participants.
• Manage & facilitate Business Operations rhythm of the business (ex: leadership meetings & offsites, Business Operations All Hands meetings, presentations, agendas, follow-ups, etc.).
• Drive strategy and manage in-year Associate engagement programming aimed to engage and retain best in class talent.
• Lead budget planning and financial management for Business Operation organization to ensure pacing does not exceed annual budget allocation.
• Lead development, implementation and tracking of the Business Operations workforce planning strategy in alignment with business objectives and priorities.
• Develop positioning and presentation slides about team objectives, processes, collaboration, etc. to ensure clear and effective communications across the organization.
• Lead cross-functional teams, influence outcomes and drive accountability to help ensure the organization is on path to hitting priority goals, objectives and metrics.
• Determine key performance indicators and how to measure team performance. Work with leadership to deliver, monitor and communicate progress towards goals.
• Continuously seek to improve processes and streamline collaboration across team members.
• Proactively address pressing business issues that need immediate attention.
• Communicate with effectiveness — grasp, structure and explain complex problems in easily digestible manner and provide thoughtful and sound recommendations.
• Build positive relationships across the organization at all levels to drive influence.

Preferred Qualifications…. 

• Bachelor’s degree in Business Administration, Operations, or related field and 5 years’ experience in operations, project management, or related area
• Relevant professional digital media experience required in advertising, operations, insights or chief of staff roles.

• Broad business experience driving execution and adoption of key strategic programs across large teams.
• Able to think and act creatively, championing and promoting new ideas that contribute to the goals of the organization and the department.
• Proven ability to develop and lead the implementation of communications strategy, policy and operational plans to a successful outcome.
• Comfortable holding team members accountable to project deadlines and identifying areas in need of support.
• Ability to handle sensitive information with the highest level of discretion and confidentiality.
• Ability to work in a fast-paced, highly independent environment and juggle multiple ongoing projects, responsibilities and relationships.
• Project management skills and experience.
• Strong interpersonal and team leadership skills.
• Excellent verbal, written and presentation communication skills.
• Force for change who is open to new insights accepts challenges and leads with positive energy.
• Ability to work in a flexible manner in line with the organization’s objectives and willingness.
• Experience with data, financial analysis and budget management.
• Excellent analytical and problem-solving skills with a focus on structure and execution.
• Entrepreneurial spirit and a self-starter who is eager and effective at solving problems.
• High energy and teamwork mentality a must.

Primary Location… 

Hoboken, Bentonville

How to Apply… 

If you are a seasoned Chief of Staff or Operations professional looking for an opportunity to be a key contributor in a highly visible role in a dynamic and innovative ad tech company, and you are ready to make a significant impact in a collaborative and inclusive work environment that values diversity and innovation - please submit your resume and cover letter detailing your relevant experience.

 
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people. 

Benefits & Perks:

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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Hoboken, New Jersey US-10279:The annual salary range for this position is $108,000.00-$216,000.00

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Bentonville, Arkansas US-09401:The annual salary range for this position is $90,000.00-$180,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects

Masters, Masters: Operations Management

Project Management - Project Management Professional - Certification

Primary Location...

221 River St, Hoboken, NJ 07030, United States of America