Scheduled Hours

37.5

Position Summary

The Director, Reputation Management is charged with building WashU Olin’s brand and reputation as a premier business school through integrated marketing communications (IMC). In this role, the Director will work closely with the school’s dean, senior leadership team and faculty on integrated marketing communications to advance the school’s mission, goals and strategic priorities and elevate visibility for faculty research and thought leadership among external audiences and the Olin community. Essential to the success of this role is a positive, collaborative working relationship with other key university partners, including university marketing and communication and the office of the provost. The person who assumes this role must be a strategist and a doer, someone who can provide high-level strategic direction, collaborate extensively within and across teams, and execute seamlessly.

Job Description

• Develop an integrated marketing communications strategy with measurable objectives to advance Olin’s reputation as a premier business school and elevate visibility for faculty research and thought leadership among a multi-stakeholder audience.
• In close partnership with faculty, create discrete strategies and plans for high-priority areas that Olin seeks to be known for (i.e. health).
• Partner with the dean to position him as a thought leader through the development of compelling platforms and messaging and a 360-degree approach to content amplification through face-to-face and online channels.
• Establish metrics framework, including dashboards for ongoing tracking and reporting, that directly align with WashU Olin’s strategic priorities.
• Manage the Reputation Management budget to optimize return on investment across various marketing communications channels.
• Shape WashU Olin’s umbrella narrative. Ensure a compelling Olin story is consistently and effectively told across channels, driving specific perception and/or behavior changes among target audiences.
• Lead Olin’s multimedia content strategy and proactive editorial calendar for enterprise and thought leadership topics across channels including owned (website, Olin News, Olin magazine, stakeholder newsletters, large scale stakeholder events, leadership communications etc.), earned (national and business media, rankings) and social media. Experiment with various narrative formats.
• Partner with key university stakeholders, especially university marketing and communications and the office of the provost, in service of shared goals and opportunities.
• Effectively collaborate and promote a positive working relationship with stakeholders across the university.
• Manage and oversee all day-to-day integrated marketing communications activities for the Reputation Management team to drive measurable impact.
• Work closely with the Program Marketing team to leverage Olin thought leadership and enterprise storytelling to drive applications and enrollments.
• Manage relationships with relevant agencies and/or contractors.
• Recruit, select, develop, and coach, reward and retain, and optimize talent.
• Provide guidance and direction to staff with emphasis on establishing and maintaining a high-performing work environment and results-driven culture.
• Foster effective methods of communication, empowerment, and collaboration within and across teams.
• Drive development of the team to stay abreast of changing technologies and channels in the higher education and overall marketing communications industry.

Working Conditions:

Job Location/Working Conditions

• Normal office environment.
• Ability to travel to various on- and off-campus locations.
   

Physical Effort

• Typically sitting at a desk or table.
• Repetitive wrist, hand or finger movement.

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications:

No specific certification is required for this position.

Work Experience:

Relevant Experience (7 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Washington University seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

Master's degree

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

Higher Education (5 Years)

Skills:

Confidentiality, Creative Approaches, Critical Thinking, Decision Making, Editing Text, Evaluate Staff Performance, Inspirational Leadership, Interpersonal Communication, Leadership, Management of Employees, Multimedia Productions, Oral Communications, Project Administration, Relationship Building, Sound Judgment, Staff Hiring, Strategic Thinking, Writing, Written Communication

Grade

G15

Salary Range

$84,200.00 - $148,500.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.