Position Title: Services (TTS & Securities Services) Global Vice President, Communications

About Citi’s Public Affairs Team

Enterprise Services and Public Affairs seeks to enhance and protect the reputation of Citi, its businesses and the brand through direct and indirect communication with Citi's various stakeholders, including our colleagues. The Global Communications team is a nimble group in Enterprise Services and Public Affairs that covers a broad scope of responsibilities, ranging from executive communications and public engagements to quarterly earnings and corporate reputation programs as well as communications that support our lines of business. The nature of the work provides a dynamic environment where members of the team serve as company spokespeople to media, drive engagement with colleagues and develop external and internal digital communications for a global workforce of more than 200,000 colleagues. Within Citi, the team works with many internal partners, including senior leadership, and regularly coordinates closely with other members of the Enterprise Services and Public Affairs team across the world.

This is a high energy, hardworking and affable team that values colleagues who can anticipate what needs to get done and act accordingly, are quick thinkers and can problem solve matters that arise unexpectedly, are intellectually curious, and who have high professional standards, strong judgment and thoughtful work product. We always bring a client service attitude to our work and always strive to be energetic and maintain a good sense of humor.

About the Role:

The Services business is inclusive of Treasury & Trade Solutions, which comprises Liquidity Management Services, Payments, and Trade & Working Capital Solutions, all of which are highly integrated. The second is Securities Services, our post-trade and issuer services business. Between our Treasury & Trade Solutions franchise and our Securities Services franchise, we serve approximately 19,000 clients around the world, including 85% of the Fortune 500.

This role will help to shape PR campaigns that enhance Services’ reputation with media and other key external stakeholders as well as internal stakeholders including employees across the entire Services organization and beyond. This includes supporting earned media initiatives and proactive media outreach, new product launches, thought leadership, integrated campaigns, social media content, data-driven storytelling, employee engagement and more.

The individual will join a creative, nimble, high energy, fast-moving, dedicated group that values a proactive, collaborative communications approach and the ability to work under tight deadlines while upholding the highest professional and ethical standards. This role reports to the Managing Director, Global Services Public Affairs.

This role will:

• Help develop proactive communications strategies, programs and tactics to promote products and services, across Payments, Trade, Liquidity, Securities Services and Digital and Data Platforms.  
• Work with the team to maintain, strengthen and/or build relationships with business, finance, tech, trade and other niche sector reporters.
• Write and edit press releases and other communications materials including talking points, press statements, memos, award submissions, pitches, and other briefing materials.
• Support the development and distribution of executive memos and other internal communications across the Services business.
• Identify profile-building activities for key business leaders and help to systematically evolve a thoughtful approach to executive visibility on LinkedIn.
• Develop and maintain a robust understanding of competitor and industry activity; in tandem, identify risks and opportunities.
• Work as a collaborative partner within the firm – building relationships with key business leaders within Enterprise Services & Public Affairs and across the Services business.
• Provide support on issues management to protect Citi’s brand and reputation.
• Support on internal reporting and audit needs.
• Staff events to manage press activities and speaking engagements, as needed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• Bachelor’s degree required.
• Minimum 8+ years of work experience in public relations, ideally both internal and external communication skills.
• Exceptional verbal and written communication skills.
• Highly proactive, determined and results driven.
• Interest in and deep understanding of the media landscape and ability to leverage media relationships for both product launches as well as ongoing media pitches that connect Citi’s products and services to key moments in time.   
• A strong background in developing integrated communications campaigns with a focus on media relations, social media, experiential/events.
• A team player with a track record of success delivering high-quality work in a fast-paced, dynamic environment.
• Demonstrated project management and decision-making skills.

------------------------------------------------------

Job Family Group:

Communications and External Relations

------------------------------------------------------

Job Family:

Communications Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

New York New York United States

------------------------------------------------------

Primary Location Full Time Salary Range:

$57,440.00 - $263,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Anticipated Posting Close Date:

Sep 03, 2024

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting