Learning Analyst

Posted:
9/24/2024, 11:39:27 PM

Location(s):
Masovian Voivodeship, Poland

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
People & HR

Workplace Type:
Hybrid

Post location: Warsaw, Prosta 36

Are you looking for a career move that will put you at the heart of a leading financial institution? Then bring your skills and experience to Citi’s Human Resources (HR) Team.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

The Learning Intermediate Analyst is a developing professional role within our global Human Resources (HR)) Team. We are looking for a well-organized, tech savvy candidate with attention to detail, aptitude for data analysis and affinity for learning new technology and systems.

The Incumbent will apply their analytical thinking and knowledge of data analysis tools and methodologies, as well as strong communication and collaboration skills in dealing with various internal Teams and Stakeholders.

What you'll do:

  • Supports the design, planning, implementation and maintenance of specific learning and development projects and programs (classroom, virtual instructor-led and web-based trainings).

  • Acts as the primary point person for logistics, materials management, set-up, kick-off and on-site support for programs (both classroom training and virtual instructor-led training).

  • Manages, tracks and records development programs and participants on the Learning Management System (also includes setting up new learning items, enrolling participants and processing cancellations).

  • Helps to design learning material and tools, including content, train-the-trainer guides, workbooks, job aides, and promotional collateral.

  • Is responsible for creating reports and preliminary analysis on the effectiveness of all programs and interventions, tabulating and summarizing evaluation data.

  • Builds relationships with HR and L&D colleagues both globally and regionally to maximize influence, promote efficiency, and strive for effectiveness.

  • Appropriately assess risk when business decisions are made.

What we'll need from you:

  • 2-5 years of relevant experience

  • Analytical thinking and knowledge of data analysis tools and methodologies.

  • Capable of and willing to learn various systems (e.g. Learning Management Systems)

  • Detail oriented and very well-organized with good time management skills

  • Self-motivated and resilient to changes

  • Strong communication (written and verbal) and collaboration skills

  • Proficient in Microsoft Office with an emphasis on MS Excel

  • Developed diplomacy skills in order to exchange potentially complex/sensitive information.

Education:

  • Bachelor’s/University degree or equivalent experience

What we can offer you:

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

  • Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave

  • Award-winning pension plan,​ multisport, holiday allowance

  • Private Medical Care Program, Group Life Insurance

  • Consideration for annual discretionary bonus

  • Employee Assistance Program

  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

  • Flexible work arrangements to support you in managing work - life balance

  • Career progression opportunities across geographies and business lines; Mentoring Programs

  • Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

#LI-AD1

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Job Family Group:

Human Resources

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Job Family:

Talent, Development, Learning & Diversity

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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