Senior Group Vendor Manager

Posted:
9/4/2024, 10:27:23 AM

Location(s):
Toronto, Ontario, Canada ⋅ Ontario, Canada ⋅ New Jersey, United States

Experience Level(s):
Senior

Field(s):
People & HR

Work Location:

Canada

Hours:

37.5

Line of Business:

Procurement & Sourcing

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Reporting to the AVP TDS VMO, the primary accountabilities of the role include leading the team that oversees multiple strategic, high-profile and/or enterprise vendor relationships/categories across TD Securities' global businesses. 

  • Embrace diversity, respect one another, and create an environment where team members look forward to coming to work each day and feel proud to work in the TDS VMO

  • Create a challenging and stimulating environment, primarily through delivering quality leadership and empowering the team with the skills, tools, and resources to follow through with their ideas

  • Have a client focused approach; build solid relationships with our business partners and ensure requirements are met and business value is delivered

  • Explore and deliver leading edge innovation and process improvements and to create a 'learning' organization through leadership, coaching and guidance

  • Drive a one TD approach to managing vendor relationships by working with other vendor management offices, internal partners (Legal, Sourcing, Contracts, TPRM, Risk Partners) and business partners to ensure contracts and agreements maximize value, meet business objectives, regulatory requirements, mitigate risks and meet the TD policies and standards; coordinate Expense Approval processes

  • Facilitate all phases of the Third-Party Risk Management Lifecycle, and ensure compliance with TPRM Policy, Standard and Framework

  • Accountable and responsible for monitoring vendor risk and performance via SLAs, compliance monitoring plans and governance routines to maximize customer satisfaction and mitigate risk

  • Accountable and responsible for risk and issue management, escalating and tracking vendor issues per TPRM Issue management requirements, partnering with the business to drive remediation plans on non-performing metrics or issues

  • Ensure strong understanding of contractual terms and conditions, and their commercial implications to the business to effectively manage vendor agreement(s) and relationship(s) and ensure adherence to contractual requirements

  • Collect/Review/Assess audit documentations (i.e. SSAE16, SOC I/II, SIG) and determine next steps for remediation of gaps

  • Ensure organized storage of evidence of all activities for audit readiness

  • Ensure timely response to and satisfactory results for Internal and External audit requests

  • Ensure strong understanding of the Bank's vendor management tools including SAP Ariba and Coupa Risk

  • Accountable for the quality of advice and support provided to the business and achievement of the lines of business overall objectives in relation to the vendor

  • Lead the development and implementation of and proactive strategies and tactics in managing issues and relationships

  • Deal with a range of complex issues and policies in the management of the vendor(s)

Job Requirements :

  • Demonstrated relationship building, people management and leadership skills with the proven to ability to ability to work effectively with stakeholders/partners at all levels

  • Strong team player, collaborates across Global teams, encourages team members to participate and contribute and acknowledges the contributions of others

  • Strong analytical skills; demonstrated capacity for fact-based problem solving and leveraging data to drive insight

  • Capacity for operating with both strategic, and execution-driven focus

  • Strong project management, organization and time management skills to manage multiple priorities and meet tight timelines

  • Excellent documentation skills; understands the importance of organized evidence storage to ensure audit readiness

  • Previous Vendor Management experience & working knowledge of the procurement/TPRM processes and tools (SAP Ariba/Coupa Risk) is a strong asset

  • Financial industry experience and knowledge of capital markets is preferred

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:

N/A.