Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
Provides leadership to overall corporate business continuity / disaster recovery program. Surfaces issues affecting corporate recoverability and ensures resolution. Facilitates cross-functional activities, initiatives and discussion groups to strategize contingency plans. Extensively collaborates with all domestic and regional partners. Works with project teams to facilitate and execute the scope and deliverables, especially any MRA-related initiatives. Serves as spokesperson with other technology or business groups and primary contact with key Lines of Business executives supported. Exercises independent judgment in directing staff to achieve results. Demonstrate broad and deep business and/or technical acumen to recommend and implement solutions that protect the banks assets. Act as lead contributor or project manager for business continuity initiatives and ongoing process activities (plan development, testing, event management and progress reporting/measurement). Provide business continuity subject matter consulting support in audit and regulatory matters, as needed. Is clearly recognized as a subject matter expert by peers. Works with project teams to improve the corporate business continuity program.

Work may include development, update, and communication of Service Level Restoral Plans,  Major Effects Plans, A Multi-generational plan for Operational Resiliency integration across the Bank, Management of operational frameworks, including policies, procedures, and standards, Regulatory presentation and response and Risk and Issue mitigation.  This role works very closely with compliance, risk and audit partners, as well as technology and operations specialists across the Bank.   Role will make risk-based assessments and recommendations and may be called upon to manage the resolution of risk, audit or regulatory issues.

Skills:

• Attention to Detail
• Continuous Improvement
• Issue Management
• Process Simplification
• Written Communications
• Adaptability
• Collaboration
• Critical Thinking
• Presentation Skills
• Prioritization
• Advisory
• Business Continuity Management
• Consulting
• Crisis Management
• Process Management

This job is responsible for promoting business continuity, crisis management, and/or operational resilience and facilitating cross-functional collaboration and decision making related to business continuity initiatives and ongoing process activities. Key responsibilities include working with teams to facilitate and execute deliverables related to business continuity planning, testing, incident management, progress reporting, and audit/regulatory issues. Job expectations include providing business continuity subject matter expertise and/or crisis management support. A great opportunity to join an exciting and fulfilling role that is responsible for setting the tone for and shaping the environment within Operational Resiliency.  This role provides direct engagement with senior leadership within the organization and across the enterprise, providing executive visibility and opportunity for career progression.  As a member of the Crisis Management Planning team you will participate in the development, implementation and sustainment of service level restoral plans and major effects plans related to the Operational Resiliency program.

Required Qualifications:

• 5+ years of Crisis Management, Business Continuity, Project Management, or related experience
• Results oriented, independently driven, self-motivator who works well in a collaborative team environment
• Intellectual curiosity with the ability to learn and adapt quickly
• Ability to think, visualize and communicate strategically while operating tactically.
• Strategic, critical thinker but pays close attention to detail - ability to translate high level goals into executable objectives
• Understands the Bank’s risk management practices and framework, including risk-based decision strategies, with the ability to assess, document, promote debate and drive resolution of risks with mitigation plans
• Comfortable navigating strong governance routines
• Advanced skills in MS Office - Excel, PPT

Desired Qualifications:

• BS / BA, or comparable work experience
• Excellent written and verbal communication, facilitation skills, and development and delivery of executive presentations
• International experience and ability to participate and lead work in international jurisdictions
• Familiarity with process design, mapping and improvement
• Intuitive business continuity-like planning knowledge with the ability to recognize and understand the downstream impacts of change to other areas (i.e. testing, metrics, response, etc.)
• Ability to assess and translate laws, rules and regulations into required program enhancements

Shift:

1st shift (United States of America)

Hours Per Week: 

40