At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

General

• Performs work requiring the basic skills in most of the following trades: electrical, plumbing, HV AC,  carpentry, paint/wall cover, locksmith, in addition to performing other general maintenance duties
• Responds to trouble shoot and respond to guest request calls throughout the hotel and grounds
• Uses tools, equipment, materials and chemicals safely and efficiently according to manufacturers instructions/MSDS requirements
• Checks Maintenance Requests lists, daily for work assignments, at the beginning of and throughout each shift
• Communicates status of job assignments and maintenance requests in the system and to supervisor
• Notifies supervisor/dispatcher as required upon completion of work assignment
• Completes appropriate records associated with work performed
• Makes minor repairs to equipment brought into the shop
• May assist/perform minor set-up duties for functions throughout the hotel and grounds
• Is completely familiar with Hotel Emergency procedures and able to respond quickly and accurately
• Supportive Functions and Responsibilities
• Promotes and applies teamwork skill at all times
• Notifies appropriate individuals promptly and fully of all problems and/or unusual matters of significance
• Is polite, friendly, and helpful to all guests, management and fellow employees Attends all appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Complies with hotel and department standards, policies and rules
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Specific Job Knowledge, Skills, and Abilities

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:

• High School or Trade School training in engineering/maintenance related discipline preferred
• Ability  to read, write and speak English for systems used, equipment operation, chemical safety and guest service
• Strong mechanical background with minimum 2 years hands on experience in maintenance related activity.
• Previous hospitality experience preferred.
• Ability to push, pull, bend, stoop, and lift ( up to 75 lbs.) repetitively
• Ability to work safely with hazardous materials and chemicals in the performance of duties
• Understanding of PPE use
• Ability to occasionally work outside
• Ability to work flexible hours to include weekends and holidays
• Must be guest oriented and possess excellent hospitality skills