Career Area:

Strategy

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition

This role will lead the strategy, continuous improvement and Lean transformation agenda of the facility.  This role leads, manages, and supports projects and supervises teams related to process improvements using Lean, Six Sigma and project management methodologies to achieve business goals. This role will be responsible for the development and execution of the mid to long-term business development strategy with business partners.

Responsibilities

Leads cross-functional collaboration with business partners across the organization to collect voice of the customer and voice of the business to propose ideas for improvements in operational excellence. Manages metrics, dashboards and supporting management tools in place to monitor performance. Promoting the use of metrics and data to drive project focus. Planning and directing all projects viewed as critical to the facility and the enterprise. Directing, motivating and developing staff, maximizing their individual contribution, professional growth and ability to function effectively with their colleagues as a team. Tracking financial results and reports on quantifiable goals and objectives; estimating future projects from financial, throughput, lead-time and on-time performance improvements to assist in the prioritization of projects. Training and mentoring employees; educating personnel on Lean and Six Sigma methodology and identifying the best projects for implementation.

Skill Descriptors

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Level Working Knowledge

• Communicates the importance of customer needs/expectations and commits to resolving them.
• Researches and verifies customer needs and expectations.
• Solicits customer satisfaction feedback and acts on improvement opportunities.
• Helps link organizational objectives to customer needs and expectations.
• Meets regularly with customers to understand their wants, needs and expectations.

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.

Level Working Knowledge

• Seeks discrepancies and inconsistencies in available information; explains variances.
• Organizes and prioritizes the sequence of steps to be taken to remedy the situation.
• Identifies many possible causes for a problem based on prior experience and current research.
• Quantifies the costs, benefits, risks and chances for success before recommending a course of action.
• Approaches a complex problem by breaking it down into its component parts.
• Chooses among a diverse set of analytical tools according to the nature of the situation.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level Extensive Experience:

• Ensures capture of lessons to be learned from a problem-solving effort.
• Organizes potential problem solvers and leads problem resolution efforts.
• Uses varying problem-solving approaches and techniques as appropriate.
• Contributes to standard practices for problem-solving approaches, tools, and processes.
• Analyzes and synthesizes information and devises alternative resolution strategies.
• Develops successful resolutions to critical or wide-impact problems.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Extensive Experience:

• Differentiates assumptions, perspectives, and historical frameworks.
• Evaluates past decisions for insights to improve decision-making process.
• Assesses and validates decision options and points and predicts their potential impact.
• Advises others in analyzing and synthesizing relevant data and assessing alternatives.
• Uses effective decision-making approaches such as consultative, command, or consensus.
• Ensures that assumptions and received wisdom are objectively analyzed in decisions.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Extensive Experience:

• Reviews others' writing or presentations and provides feedback and coaching.
• Adapts documents and presentations for the intended audience.
• Demonstrates both empathy and assertiveness when communicating a need or defending a position.
• Communicates well downward, upward, and outward.
• Employs appropriate methods of persuasion when soliciting agreement.
• Maintains focus on the topic at hand.

Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.

Level Working Experience:

• Provides input for Gantt or PERT charts or their equivalent to track project progress and status.
• Under guidance, plans and estimates simple projects.
• Assists in detailed project plans including cost, schedule, and resource requirements.
• Obtains information from stakeholders during the planning stage of a project.
• Produces standard project status reports.

Interpersonal Relationships: Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.

Level Working Knowledge:

• Explains impact of interactions with individuals and groups.
• Identifies roles and responsibilities for self and others.
• Demonstrates an understanding of alternative points of view.
  • Collaborates with departmental associates and management.

• Adapts interaction style to situations and people.

Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.

Level Extensive Experience:

• Directs strategic alliances and partnerships for mutual benefit.
• Makes sound business decisions on behalf of the group when faced with complex and contradictory alternatives.
• Builds the strategic thinking capability of the group.
• Interprets available data and analyses when creating business plans.
• Recommends ways to position the organization for long-term competitiveness.
• Prepares the group's response to key marketplace trends, opportunities, and vulnerabilities.

Process Improvement: Understanding and insight into evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services.

Level Extensive Experience:

• Streamlines the critical workflow for executing key processes.
• Sets priorities for addressing process problems that limit performance.
• Develops methods for improving and establishing controls for critical processes.
• Monitors external sources for applicable new methods and controls.
• Analyzes findings from improvement cycles to ensure success of interventions.
• Coaches others to develop the skills to improve processes.

Six Sigma Methodology: Knowledge of the concepts of six sigma DMAIC (Define, Measure, Analyze, Improve and Control) methodology; ability to use the methodology to improve the manufacturing processes and control the improvements by eliminating root causes.

Level Working Knowledge:

• Analyzes business priorities for selecting potential critical metrics.
• Uses tools (e.g. trend charts, Pareto charts, sigma conversion chart) to measure historical performance.
• Researches important causes that have an impact on quality and customer satisfaction with the use of statistical tools.
• Resolves routine problems in a cost-effective manner.
• Reports deviances from process improvements.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort

required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

Posting Dates:

October 9, 2024 - October 22, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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