Job Title:

Installation Technician III

Department:

Operations

Country:

United States of America

State/Province:

Illinois

City:

Melrose Park

Full/Part Time:

Full time

Job Summary:

Under routine supervision, this position is responsible for the project completion, execution, assembly, and installation of products while providing a safe, efficient, and courteous delivery to our customers. This position provides project execution and expertise in planning, personnel assignment, product installation, layout, manage multi-step assembly, customer sign-off, and timeliness of project completion. Assist in helping load and unload items and maintain cleanliness of assigned vehicle and installation site. Incumbent must be able to work any shift to satisfy the demand for flexibility of scheduling to ensure operational success. This includes, but is not limited to, day shifts, night shifts and/or weekend shifts. Primary job functions are to provide tier 2 level service, float and cover work in the event of employee absences, mentor and/or train new employees when needed.

Job Description:

Key Responsibilities:

• Help assemble and install products for all customers and manufacturers within a home location or job site
• Oversee the processes that ensure products are properly assembled per manufacturer's specifications, test for proper functionality and load, unload and install safely, according to local codes and standards without damage to product or customer location
• Identify and resolve any issues in a professional and effective manner to ensure a positive outcome
• Interact with coworkers and customers in a professional, fast-paced environment to ensure customer needs are met while building a strong working relationship with a positive attitude.
• Understand and promote all JBHT safety requirements including required use of personal protective equipment to ensure safety of self and co-workers; adhere to safety policies and procedures to ensure job site is safe for product installation and free from hazards and obstructions that could endanger workers or damage the delivery site
• Direct installation activities and personnel on job sites to ensure that safety procedures are followed, time commitments are met, and projects are completed to the customer's satisfaction
• Manage the training and adherence to bolt-down process for large equipment on job sites and/or the install of specialized equipment/products
• Get customer sign-off on successful project completion and maintain regular communication with project leaders on project status
• Coordinate internal logistics to ensure equipment, tools, and project-related items arrive on-site in a timely manner as needed
• Ensure job site is safe for product installation and free from hazards and obstructions that could endanger workers; perform quality control checks to ensure adherence to all safety measures
• Conduct and review property damage assessment from customer complaints and PD Claims
• Guide and train new personnel on job site activities, policies, and processes

Pay rate:

$22.50 per hour

Qualifications:

Minimum Qualification:

• 18 years of age with 1-2 years of relevant experience and ability to pass a background check
• Must posses a valid driver's license with a clean motor vehicle record as per JBH standards;
• Must possess ability to work outdoors, in the elements, or across multiple shifts including nights and/or weekends if needed

Preferred Qualification:

• 3 or more years experience with High School Diploma/GED
• Experience in installing appliances, manual or physical labor, construction site preferred; successful completion of bolt-down proficiency training
• OSHA 10 Certification
• Possession of a valid driver's license with a motor vehicle record that meets JBH standards

Skills & Abilities:

• Ability to direct project related personnel and implementation
• Ability to fulfill physical requirements (lift/move product up to 100 pounds or greater)
• Ability to influence others through expertise
• Ability to wear appropriate work attire (bump cap, footwear-steel toed shoes, gloves, safety vest)
• Customer service skills
• Experience in material handling
• Experience installing large, bulky equipment
• Experience utilizing hand and power tools
• May travel up to 50% of time
• Time Management Skills
• Understand DOT regulations related to hours of service
• Willingness to work flexible workdays and hours

Compensation:

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate.  This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits:

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

Education:

GED, High School

Work Experience:

Construction/Installation

Job Opening ID:

00536506 Installation Technician III (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.