Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes inclusivity and celebration. We value diverse backgrounds, perspectives, and experiences; recognize that inclusive actions lead to equitable outcomes; and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.

You will report to the Director of Global Operations for Ride Hail and be based in San Francisco or Mountain View in California.

You will:

• Analyze data (SQL, dashboards, etc.) to understand factors impacting supply and develop strategies for optimal vehicle availability across markets and times. Become Waymo's leading expert in the myriad factors that can affect our ride hail service's supply of hailable vehicles for customers.
• Lead thorough retrospectives of supply dips, identify root causes, assign action items, and drive solutions to completion.
• Create and refine plans to mitigate the impact of unforeseen events on hailable vehicle supply, leveraging insights from past disruptions.
• Collaborate with Supply and Demand teams in each market, set performance targets, and ensure alignment to maximize service levels.
• Define, document, and deliver training for on-call procedures and escalation protocols to ensure swift resolution of supply issues.
• Work directly with senior leaders to lead decision-making for initiatives impacting hailable supply, balancing trade-offs with other company objectives, and coach partners on supply management best practices.

You have:

• Strong analytical skills to interpret data from various sources (SQL, dashboards, spreadsheets, statistics) and derive actionable insights to optimize vehicle supply. This includes identifying trends, patterns, and anomalies to understand the factors influencing supply levels.
• The ability to conduct thorough investigations into supply disruptions, identify root causes, and develop effective solutions is essential. This involves systematic thinking, critical analysis, and a structured approach to problem-solving.
• Effective communication and collaboration skills with cross-functional teams, external partners, and senior management.
• Ability to think strategically and anticipate potential challenges. This involves considering various factors, assessing risks, and making informed decisions that align with overall company objectives.
• Effective project management skills. This includes planning, organizing, prioritizing, and executing tasks efficiently.
• Strong leadership skills to influence stakeholders, build consensus, and drive effective decision-making processes.

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