People Operations Generalist

Posted:
1/3/2025, 8:08:12 AM

Location(s):
New York, United States ⋅ New York, New York, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
People & HR

Greet them. Grow them. Keep them.

The Role You’ll Play:

CB Insights is looking for a People Operations Generalist to help bring our leadership principles to life and shape an exceptional employee experience. 

This role is perfect for someone passionate about solving employee challenges, prioritizing excellence, and simplifying processes to enhance the employee experience. As a key member of the People team, you'll contribute to creating an environment that fosters growth, data-driven insights, and collaboration. This role requires you to be in our office in Midtown Manhattan on Tuesdays and Thursdays. 

Whether managing employee data, driving HR initiatives, or enhancing technology systems, you'll play a vital role in shaping a seamless and impactful workplace experience. If you’re passionate about HR, excited by the opportunity to improve the employee experience, and thrive in a team-oriented, high-growth environment, we’d love to meet you. 

Your Main Tasks:

  • Collaborate with  the People Ops team to support performance management, employee relations, and administrative work
  • Manage the onboarding process, ensuring a seamless experience from the moment of hire through the first week
  • Facilitate all aspects of the offboarding process, ensuring smooth transitions and compliance with company policies
  • Support the People side of payroll, partnering with Finance to ensure accurate and seamless pay cycles
  • Manage time & attendance for CBI’s non-exempt, salaried employees 
  • Maintain employee data and HRIS systems (ADP Workforce Now)
  • Update People reporting weekly to support our Head of People in their efforts to provide data-based insights and strategic recommendations to leadership
  • Maintain up-to-date knowledge on HR technology trends, proactively identifying opportunities to improve the employee experience via technology
  • Continuously evaluate and improve HR processes to ensure efficiency and effectiveness

What you bring to the table:

  • Bachelor's degree in Human Resources or a related field
  • At least 3 years of experience in HR/People organization with a track record of improving systems with technology
  • Strong analytical skills with experience in People analytics and reporting - turns data into insights
  • Familiarity with typical Key Performance Indicators for HR/People functions
  • Experience with HRIS systems maintenance (ADP Workforce Now is a must)
  • Ability to maintain strict confidentiality and exercise good judgment
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels of the organization
  • Proven ability to engage directly with employees to understand their experiences and identify opportunities to enhance and support a better workplace environment
  • Strong project management and organizational skills with a keen eye for detail
  • Creative approach to problem-solving

You’ll be successful here if:

  • You are obsessed with stakeholder and employee experience 
  • You’re a Great listener; ability to have difficult conversations with grace and empathy   
  • You’re resilient and tenacious

Please note this is a US-based role.

In addition to base salary, this role is also eligible for a bonus opportunity.

A little bit about our pay practices: Typically, we will hire at our Hiring Target, but actual starting pay may be based on several factors, including, but not limited to, market rate, the qualified pool of candidates, internal compensation, candidate experience, and budgetary constraints.

Compensation
$72,000$90,000 USD

What we're all about 

We're on a mission to advance the technology economy -- one driven by innovation, markets, and entrepreneurship. We believe a thriving technology economy powers a thriving society. By synthesizing, analyzing and visualizing millions of data points, we deliver a 360° view of the technology economy – powering the insights that buyers, sellers, investors, and advisors need. 

As a CBIer, you can expect to leverage generative AI to drive creativity, efficiency, and  strategic decision-making. Our culture is infused with the spirit of exploration and experimentation – and AI is a catalyst for new ideas and breakthrough solutions.

CB Insights Leadership Principles

At CB Insights, everyone is expected to be a leader. These leadership principles are like an operating system for our culture. Use the principles as a practical guide to making decisions.
We are what we repeatedly do. By living the principles outlined below, we will build an outstanding company and do insanely great work. 

  1. Solve customer problems. It’s our highest calling. Designing a product? Start from the customer problem it solves. Updating our sales process? Flip it around, and simplify the customer buying process. 
  2. Think BIG! Start small. Great changes start with a first step. Find it. Take it. Build a system around what works. This is the secret to bringing a vision to life.
  3. Go and see with your own eyes. Meet the customer, use the product, talk to the field. Great systems aren’t built from afar.
  4. Priorities: Choose one. Leaders give the gift of clarity. They find the most important thing and do it. Max power. Top speed.
  5. Danger zones: 
    • Bureaucracy. May the best ideas and execution win.
    • Complexity. Leaders use frameworks and systems to simplify. 
    • No commitment. Leaders don’t compromise just to get along. Debate. Disagree. But once a decision is made, commit.
    • Leaving what’s important unsaid or undone. No “circling back.”
  6. Data informs. Insight transforms.  Pull the thread. Ask why. Leaders are curious. They use what they learn to create clarity.
  7. Insist on excellence. Leaders set high standards and overcome obstacles. They do the kind of work they’re excited to share with the world.
  8. Live off the land. Leaders creatively use resources already available to them – especially AI – to execute and automate their work. 
  9. Good judgment. Leaders have it. Where it comes from: insight, listening, first-hand experience. How to apply it: carefully on big, hard to reverse decisions. Swiftly on limited, easy to reverse ones.
  10. Help others. Leaders know we’re building this together.

You’ll want to work here if

  • You are excited about how AI is transforming tech 
  • You are hungry for feedback and the chance to grow 
  • Your instinct is to work smarter not harder 
  • You love developing as a SME with a POV
  • You are motivated by challenges and big ideas 
  • You believe in radical personal accountability 

You don’t want to work here if: 

  • You are a tech pessimist 
  • Radical Candor is not your style 
  • You like to build big processes 
  • You stay @ the 30,000 foot view instead of digging into the details 
  • You prefer to operate in your comfort zone 
  • You expect to be judged by outputs instead of outcomes 

What we offer: 

  • Award-winning culture: recognized by Inc., Glassdoor, and Built-in for leadership, career opportunity, and engagement 
  • Industry Insight: over 500k+ people follow our tech newsletter: sign up here
  • Holistic compensation: cash, rich healthcare insurance benefits including PPO, HSA, and FSA options, Gympass, multiple  mental health resources, pet insurance, 401k match, annual education stipend, and generous paid time off.  

About our pay practices

We believe in recognizing and rewarding excellence. Our commitment to fairness means that compensation decisions consider factors like qualification, location, internal equity, and market data.

Our compensation philosophy goes beyond base salary. To align with your dedication and success, we offer total compensation as innovative as the work we do - this includes variable cash potential, 401k matching, flexible healthcare options plus mental health and gym resources, professional development and education stipends, great PTO, and more.

Equal Opportunity Employer: At CB Insights we know that innovation comes from collaboration, belonging, and diverse perspectives. We’re proud to be an equal opportunity employer - all applicants are considered for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

CB Insights

Website: http://cbinsights.com/

Headquarter Location: New York, New York, United States

Employee Count: 251-500

Year Founded: 2008

IPO Status: Private

Last Funding Type: Series A

Industries: Analytics ⋅ Angel Investment ⋅ Database ⋅ Software ⋅ Venture Capital