Posted:
8/26/2024, 2:39:16 AM
Location(s):
Chicago, Illinois, United States ⋅ Illinois, United States
Experience Level(s):
Mid Level
Field(s):
People & HR
The HR Functional Architect is responsible for defining technical requirements and designs the solution for BPS mobilization projects. The Functional Architect will work closely with our clients, the vendor team, and be part of our delivery teams in developing robust, scalable, and flexible solutions for various customers. This role will ideally be able to support all areas of Talent and HR including Employee Services, Payroll, Talent Acquisition, and Talent Development.
Key Responsibilities:
Write business requirements, help with functional design, prototyping, process design (including scenario design, flow mapping).
Work with multiple functional teams to understand existing processes and translate them into efficiently built ServiceNow flows.
Ability to design integrations with complex relationships to support new functionality.
Grow strong relationships with clients and other team members to accurately understand business needs and develop viable solutions.
Supporting the successful delivery of EEP to enterprise clients.
Disseminating best practices and Documenting client specific requirements, processes and design for post-production reference and knowledge transfer. Strong understanding of HR and/or ServiceNow concepts and principles to offer practical alternatives and design appropriate solutions.
Give demo to various Accenture Operations team, who gradually convert into deals to deploy F&A tools.
Conduct requirement gathering sessions with various stakeholders(internal/external).
Help operations team define business rules by analyzing their As-Is- process and defining To-Be process.
Configuration books to be filled in for deploying these tools.
Conduct sessions and review with technical team to make them understand customizations requested by clients.
Prepare and distribute effective documentation for end users which gave accurate procedural information to them.
Organize training sessions for UAT participants and end user.
Create user scenario documents, facilitate sponsor/Product Owner review and approval of the same.
Support development and test team in understanding requirements, scenarios and ‘Done Criteria’.
Review Test Conditions to ensure alignment with scenarios and business requirements.
Assist with product demonstrations to Product owner and stakeholders (especially configuring scenarios to demo).
Maintain functional documentation of the application, updating as new features and functions are added.
Assist wherever feasible to help ensure smooth progress in developing an optimal solution for stakeholder needs, by facilitating communication and share.
*Must be able to travel up to 25%
Basic Qualifications:
Minimum of 3 years’ experience in a HR technology consulting, or HR business operations
Minimum of 3 years' experience in ServiceNow HR Service Delivery or Zendesk
Preferred Qualifications:
Experienced Business Analyst with Talent and HR knowledge
Bachelor's Degree
Working with other experienced BAs in context of an Agile Scrum delivery model Understand existing application functionality, including business process context and business goals
Understand and document business goals and desired processes for To-Be functionality
Experience implementing HR solutions on ServiceNow, Zendesk or other platforms a plus
Experience implementing Talent Acquisition tools
Hands-on experience with multiple BPS Offerings
Familiarity with Tech for Ops core technology solutions and functions
ServiceNow certification
Professional Qualifications:
Ability to identify and assess complex problems for area of responsibility and create solutions in situations that require in-depth analysis and knowledge of organizational objectives
Ability to interface with customers and internal teams via strong communication, presentation, and interpersonal skills
Strong professional presence
Experience driving complex technical implementation programs
Excellent organization/time management and problem-solving skills
Strong Analytical skills with the ability to quickly master new concepts and applications
Comfortable with high-pressure, deadline-driven environments
Ability to work successfully both independently and in a team environment
Ability to assist partners and clients in understanding technical issues in business language
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.
The application window for this job will remain open until at least 08/28/2024. However, if this date has passed, please note we are still accepting applications.
Information on benefits is here.
Role Location Annual Salary Range
California $73,000 to $168,600
Colorado $73,000 to $145,700
District of Columbia $77,700 to $155,100
New York $67,600 to $168,600
Maryland $67,600 to $134,900
Washington $77,700 to $155,100
About Accenture:
Accenture is a leading global professional services company that helps the world's leading
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operations, accelerate revenue growth and enhance citizen services—creating tangible value at
speed and scale. We are a talent- and innovation-led company with 742,000 people serving
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Website: https://accenture.com/
Headquarter Location: Dublin, Dublin, Ireland
Employee Count: 10001+
Year Founded: 1989
IPO Status: Public
Last Funding Type: Grant
Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing