• Take an opportunity to design and develop business learning solutions

• Drive innovation through technology enabled, digital and blended learning

• 1 x 12 month fixed-term opportunity based at Qantas Head Office in Mascot

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry. We won’t settle for anything less than the best outcome. We’re a high performing team, and we each have the opportunity to add value and make an impact on the business.

As the Instructional Designer, you will be responsible for the design and development of Group-Wide business learning solutions in a timely, cost-effective and innovative manner. You will manage the end-to-end design process to ensure training content and learning methodologies are reflective of a customer service driven culture and replicate industry best practice. 

Working with stakeholders from across the Group, the Learning Experience Designer will work to create a blend of self-paced, facilitator led, workplace and online instruction, as well as assessment, evaluation and other supporting materials. You will also provide SME input into Training Needs Analysis and actively consult with subject matter experts from business units across portfolios to ensure a high standard of learning design and content.  

You’ll have:

• Minimum 5 years’ experience in a Learning Experience Design or Instructional Design position

• Certificate IV in Workplace Training or tertiary qualifications in a relevant field

• Extensive knowledge of and experience in instructional design theories and courseware development 

• Proven experience utilising learning design tools and technology, including but not limited to Articulate 360, Adobe and PowerPoint

• Experience in creating e-learning materials and digital development tools

• Proven ability to work on multiple tasks simultaneously

• Ability to meet deadlines within a budgetary framework

• Strong negotiation skills to effectively address even the most resistant stakeholders and challenging situations

• Demonstrated ability to work cross-functionally and think both critically and strategically

• Exceptional written and verbal communication and influencing skills, with the ability to communicate with technical and non-technical stakeholders

Why Qantas?

If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.

You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays

• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options. 

• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment

• We’ll support your wellbeing: Whether its salary packaging for motor vehicles or electronic devices, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.

Be part of something special and play your part in the Qantas story – get in touch today.

Applications close: Tuesday 20 August 2024