Work Location:

Canada

Hours:

37.5

Line of Business:

Data & Analytics

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Provide specialized end to end BI support, visualization / presentation, and analytics for the Enterprise Data Management Office (EDMO) and implement processes and/or initiatives to meet Enterprise Reporting.  May be considered a subject matter expert in BI and Reporting.  Accountable for the development, adoption and ongoing evolution of a best-in-class reporting and/or BI capability and may deliver on ad-hoc projects as assigned.

The EDMO establishes the data management standards and capabilities for all of TD, designs and implements data management tooling capabilities, monitors and reports on the adoption and consistent implementation of data management across TD Business Segments and Corporate Functions.
 

KEY ACCOUNTABILITIES

CUSTOMER

• Produce specialized reporting packages, dashboards and scorecards for businesses, with focus on understanding objectives and delivering insights for: (1) product design and development; (2) customer engagement; (3) account management; and (4) business decision making
• Use various methodologies to rapidly generate impactful interactive visualizations or tools
• Lead the implementation of initiatives in support of overall business/function strategy
• Conduct analysis to provide enhanced BI to inform management leadership team
• Create complex and comprehensive BI reporting packages and dashboards utilizing data infrastructure, localized datamarts and external data sources and transform into visual stories using appropriate systems to support client objectives
• Identify and propose data presentations to meet evolving businesses needs; utilize various technology/ applications/ methodologies to rapidly generate impactful visualizations
• Build basic layouts and templates to be utilized by internal partners
• Validate the quality and integrity of the data included in the Reporting Packages and Dashboards
• Develop meaningful and insightful commentary/ insights on new and existing reporting packages
• Work with business partners to understand business objectives and develop value-added reporting and provide ad-hoc data extracts
• Adopt, implement and effectively evolve report automation and/or visualization standards
• May be required, as a subject matter expert, to provide advisory or consultative services for supported colleagues and/or businesses regarding multi-format data visualization techniques

SHAREHOLDER

• Understand business drivers, definitions and metrics in order to interpret findings, act and provide meaningful direction
• Lead the development and implementation of portfolio reporting (e.g. acquisition, attrition, portfolio growth, profitability, etc.)
• Keep current with industry best practices and search for new and innovative ways to visually present data
• May develop and provide complex reporting, analysis, and assessments at the functional or enterprise level
• May develop and/or deliver presentations /communications to management or broader audience
• Adhere to internal policies /procedures and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying potential opportunities to improve operation efficiencies
• Identify variances and contribute to the analysis, due diligence and implementation of initiatives and/or business operations within defined area of responsibility
• Support development and/or/implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness

EMPLOYEE / TEAM

• Continuously enhance knowledge / expertise in own area and keep current on emerging trends /developments and grow knowledge of the business, analytical tools and techniques
• Prioritize and manage own workload to deliver quality results and meet assigned timelines
• Support a positive work environment that promotes service to the business, quality, innovation, and teamwork; ensure timely communication of issues/ points of interest
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
• Establish effective relationships across multiple business and technology partners, program and project managers
• Participate in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees (e.g., Data Councils)

BREADTH & DEPTH

• Work independently as the senior analyst / subject matter expert and may provide technical support to others
• Requires advanced knowledge of reporting and BI platforms, tools and techniques, and ability to effectively leverage it to support diverse reporting and BI functions
• Considered a subject matter expert within a given area
• Expert knowledge of all main data sources for the data used within the business unit and ability to effectively utilize these data sources for reporting purposes
• Experienced professional role providing specialized data visualizations to support business needs
• May be expected to have a knowledge of broader enterprise reporting platforms and data sources and ability to integrate data across the enterprise
• May be expected to present to senior management or executives
• Oversee and/or independently perform tasks from end to end
• Generally, focus on broad range of moderately complex issues that may span from short to medium term (e.g. monthly-quarterly),
• Generally, reports to a Senior / Manager role

EXPERIENCE & EDUCATION

• Undergraduate degree or technical certificate
• 5+ year of relevant experience
• MS SQL, Advanced Excel, Tableau, Power BI assets to have
• Skill in facilitation
• Skill in Data Analysis and manipulation of large volumes of data
• Skill in using analytical software tools, data analysis methods and reporting techniques
• Skill in using computer applications including MS Office
• Ability to communicate effectively in both oral and written form
• Ability to work collaboratively and build relationships
• Ability to work successfully as a member of a team and independently
• Ability to exercise sound judgment in making decisions
• Ability to analyze, research, organize and prioritize work while meeting multiple deadlines
• Ability to handle confidential information with discretion

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:

N/A.