We are looking for a (Technical) Support Engineer to join our team! In this role, you’ll be at the forefront of troubleshooting and resolving complex technical issues, ensuring our customers have a seamless experience with our platform. As an integral part of the team, you’ll collaborate closely with Engineering, Success, and Product to replicate and resolve technical challenges. In this role, you'll be working with customers to deeply understand and solve their technical issues—through debugging, replication, and by improving our internal processes. If you thrive in a high-ownership, technically challenging environment and love digging into the details to solve problems, this role is for you.
You’ll work with us in our beautiful, dog-friendly office in West LA. We are also open to working with folks remotely, with a strong preference for those in PST time zones.
You must apply via Lever to be considered! https://jobs.lever.co/useparagon.com/9ec5edbb-57bd-4655-b31b-3abd380918cc
Paragon is an embedded integration platform for SaaS apps - we enable companies to build products that integrate with the SaaS ecosystem. With Paragon, software companies can integrate with hundreds of different SaaS apps in minutes while providing their customers with a seamless, unified integration experience. Our vision is to build the connecting layer for all software that enables every application in the world to work together seamlessly.