Global Product Support (GPS) Engineer II

Posted:
9/15/2024, 1:48:06 AM

Location(s):
Kawasaki, Kanagawa Prefecture, Japan ⋅ Kanagawa Prefecture, Japan

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
IT & Security

Key Responsibilities

  1. Develop new procedures and Best Known Methods (BKMs) to service new products
  2. Participate in or own first chamber Build & Test in Apps lab
  3. Solve issues, or work with Engineering to address issues identified
  4. Work with Manufacturing to develop procedures and participate (if required) on New Product final test
  5. Drive resolution of key issues with Engineering.  Own beta site test plans and reporting
  6. Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues
  7. Participate in or own CAPA process
  8. Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Functional Knowledge

  • Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

  • Understands key business drivers; uses this understanding to accomplish own work

Leadership

  • No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

  • Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents 

Impact

  • Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

  • Explains complex information to others in straightforward situations

Qualifications

Education:

Bachelor's Degree

Skills:

Certifications:

Languages:

English (Required), Japanese (Required)

Years of Experience:

2 - 4 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.