Career Category

Sales & Marketing Operations

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

The Amgen Capability Center in Lisbon, Portugal (ACCP) will be home to over 300 multi-national and multi-cultural employees, representing a broad range of cross functional capabilities, including Commercial, General and Administrative, Research and Development and more. The ACCP will offer rich career growth and development opportunities, regional and global exposure, and the opportunity to LIVE, WIN and THRIVE in one of Europe’s most attractive cities.  

Our ACCP Office is located at Maleo – Sete Rios, Av. José Malhoa 19, 1070-040 Lisbon, in the vibrant city center of Lisbon.

If you feel like you’re part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that read over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

Commercial Analytics Manager

LIVE

What you will do

The Commercial Analytics team at Amgen plays a pivotal role as a strategic partner to Commercial leadership, offering data-backed insights crucial for driving commercial success. As a Commercial Analytics Manager, you will lead insights generation by integrating multitude of secondary data sources and engaging several Commercial Data and Analytics (CD&A) colleagues to develop a comprehensive understanding of brand performance and provide tactical recommendations to drive it.

You, as our Commercial Analytics Manager, plays a pivotal role as a strategic partner to Commercial leadership, offering data-backed insights crucial for driving commercial success and stakeholder management. You will contribute to the reporting for brand and field performance, executing and managing discussions with CD&A leadership.

Responsibilities will include:

• Proactive engagement with field sales team which includes documenting new business requirements, developing new reports in Tableau, enhancing existing reports, and training.
• Lead cross functional teams to improve reports and reporting processes based on changing business trends.
• Work cross-functionally to ensure accurate documentation, and implementation of business rules for enhancements in all reporting deliverables.
• Develop and implement reporting QC standards and processes to ensure report accuracy.
• Manage weekly release runs of field dashboards, portal communication and data inquiries.
• Partner with field training team to build training materials and deliver training to new hires.
• Ensure adherence to compliance/legal regulations.
• Flexibility as new areas of responsibility are defined.
• Collaborate with the broader CD&A organization to integrate comprehensive insights and analytics.

WIN

What we expect of you

Our ideal candidate is a team player with customer focus. He/she is problem solving and result oriented and has time and process management skills and can compile data.

Proven experience and skills needed:

• Minimum 5 years of experience in Pharma/Biotech sales & marketing operations, finance and/or analytics and reporting experience
• OR Master’s degree and 5 years of sales & marketing operations, finance and/or analytics experience
• OR Bachelor’s degree and 7 years of analytics sales & marketing operations, finance and/or analytics experience
• University Degree in commerce, finance, economics, mathematics, healthcare or related field.
• Fluency in English, both in written and oral communication.
• Strong Excel and PowerPoint knowledge

Preferred Requirements:

• Expertise in Tableau and data visualization
• Strong knowledge or experience in data, analytics, and/or dashboarding & reporting approach
• Proficient analysis and project management skills to turn unstructured business issues into action plans that result in meaningful strategic or tactical recommendations.
• Ability to drive implementation to enhance methodologies and standard processes.
• Experience with data management, business analysis, and solution design/development
• Demonstrated ability to translate business requirements into innovative solutions.
• Strong client service and communication skills – written, oral, and presentation – appropriately gauged to a broad range of audiences from senior leadership to front-line field staff and to peers in various subject areas.
• Experience with brand, sales and activity reporting, incentive compensation, Plan of Action, field systems solutions like Veeva (salesforce.com), Javelin, and other systems such as Customer Master (Master Data Management solutions) and Reporting Solutions such as Cognos, Spotfire, Micro-strategies, etc.
• Deep knowledge of pharmaceutical data including IMS DDD, Xponent data, Plan Track, Managed Markets and charge back data is highly desirable.
• Manager experience leading a team of analysts in a data driven environment.
• Expertise in Microsoft products Excel, Access, and PowerPoint.
• Demonstrates a service-minded attitude.

THRIVE

What you can expect of us

• Vast opportunities to learn, develop, and move up and across our global organization.
• Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.
• Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth and career benefits.
• Flexible work arrangements.

APPLY NOW

for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

careers.amgen.com

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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