About Us
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology
Location
Noida, Uttar Pradesh
About the Role
We are seeking an experienced Program Manager to join our UPI Team at Paytm. The ideal candidate will have a proven track record of managing complex, cross-functional projects and working directly with senior leadership in fast-paced startup environments. This role will be instrumental in driving key strategic initiatives and ensuring operational excellence across our UPI ecosystem.
Key Responsibilities
● Drive and track the execution of strategic UPI initiatives, ensuring alignment with organizational goals and timelines
● Prepare and present comprehensive status reports to senior management, providing clear visibility on project progress, risks, and mitigation strategies
● Lead system performance improvement initiatives with partner banks, identifying optimization opportunities and implementing solutions
● Oversee the timely delivery of compliance and risk-related projects, ensuring adherence to regulatory requirements
● Develop and maintain robust tracking mechanisms for project timelines, deliverables and key performance indicators
● Facilitate cross-functional collaboration between technical teams, business stakeholders and external partners
● Identify process inefficiencies and implement standardized practices to improve operational effectiveness
● Manage stakeholder communications and expectations at all levels of the organization
● Planning team engagement and offsites.
Required Qualifications
● 4-5 years of experience in CEO office, Founder office, or similar strategic roles within fast-growing startups
● Proven track record of successfully managing complex, high-impact projects
● Understanding of financial technology, preferably with exposure to UPI/payments ecosystem will be preferred
● Excellence in stakeholder management and executive communication
● Bachelors degree in Business, Engineering, or related field (MBA preferred)
● Experience in working with banking partners and understanding of regulatory
compliance frameworks will be preferred
Required Skills
● Exceptional project management and stakeholder management abilities
● Strong analytical skills with data-driven decision-making approach
● Outstanding written and verbal communication skills
● Ability to work effectively under pressure and manage multiple priorities
● Proficiency in project management tools and data visualization.
What We Offer
● Opportunity to work on India's leading digital payments platform
● Direct exposure to senior leadership and high-impact strategic initiatives
● Competitive compensation package
● Dynamic and fast-paced work environment