Responsibilities:

• Manages a high number of important Digital Marketing Agency relationships focused on supporting and scaling existing advertisers within the book.
• Typically owns important projects with Team Lead/Ops Lead oversight – usually cross program influence
• Can work independently with low amount of intervention/guidance when working on projects
• Typically deputises for Sales Manager in absence (PTO etc)
• Will typically interact and maintain positive relationships with senior stakeholders across the business
• Retain and grow revenue within a strategic book of business or across business function
• When required, operate across multiple markets sharing information and driving consistency
• Gain an understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed
• Work collaboratively with the sales team to develop, maintain, and grow relationships
• Troubleshoot and optimize campaigns
• Upsell/cross-sell/activate existing and existing accounts when applicable
• Track, analyze, and communicate key quantitative metrics and business trends internally and to partners 

• For internal candidates, typically should have 6 months working on the program
• Typically should have 1.5 years or more years experience in Advertising Technology campaign management in any online ad platform and 2 years experience in a sales or account management role
• Extensive knowledge of digital marketing solutions
• Knowledge of the latest trends associated with online marketing
• Native level in Mandarin and/or Cantonese language
• Experienced in tools such as Tableau, Salesforce, Office/G-Suite collaboration and presentation tools
• Very strong analytical and reporting skills; Experience using data driven solutioning to drive positive business outcomes