Posted:
7/24/2024, 8:31:47 AM
Location(s):
London, England, United Kingdom ⋅ England, United Kingdom
Experience Level(s):
Senior
Field(s):
Software Engineering
Pay:
$58/hr or $120,640 total comp
Beacon Platform was founded in 2014 by Kirat Singh and Mark Higgins, industry leaders in building and designing enterprise-scale trading, analytics, and risk management platforms. Our products enable financial institutions of all sizes to operationalize front-office development at enterprise scale on the cloud. The Platform consists of Beacon Front Office Suite for cross-asset management of trades, positions and risk, and Beacon Core, an integrated development and operating platform that enables quants and software engineers to collaboratively develop and continuously deploy business solutions. Beacon’s open architecture and transparent source-code model empower clients to achieve their business goals while maintaining unparalleled ownership of the full technology stack.
The Senior Technical Account Manager manages relationships with clients and helps them drive value from Beacon Platform by understanding their needs and helping them solve problems.
The Senior Technical Account Manager works closely with the Client Support desk to resolve support incidents, understand support trends/root causes, and ensure a positive support experience for clients.
The Senior Technical Account Manager also works closely with the Sales and Account Management team to understand client needs, drive feature adoption/user expansion, and uncover opportunities for client projects/professional services.
Finally, the Senior Technical Account Manager works with Beacon Product Management/Engineering to champion the interests of their clients and inform product roadmap and feature request decisions based on the Voice of the Customer.
What You'll Love About Beacon
Beacon does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. Beacon encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
Beacon Platform participates in eVerify
Website: https://www.beacon.io/
Headquarter Location: New York, New York, United States
Employee Count: 51-100
Year Founded: 2014
IPO Status: Private
Last Funding Type: Series C