Job Description:

Essential Job Functions:

- Provide hardware and software support to end users
- Provide support to general workspace equipment (ex.: fixed & mobile telephony, printers, beamers)
- Handle day-to-day operations of IT department, support actual ongoing projects
- Provide internal communication management on IT topics (Wiki, Community)
- Maintain the asset database and IT resources available to comply with local business needs
- Handle IT tickets in ServiceNow
- Manage incidents in coordination with other support levels (1st & 3rd)

The IT Link centre where the work is done is open from 9:00 to 17:00. We work on these hours. Every day on site.

Multiple places to have lunch at graphisoft park.

There is a work shuttle bus from Göncz Arpad vkp. to the park (every 10 minutes, in the morning and afternoon)

• Collaborate with other teams to understand their infrastructure requirements and support design and/or implementation.
• Participate in the implementation of best practices and process improvements within the infrastructure services.
• Assist in the development of infrastructure documentation, including policies, procedures, and reports.
• Contribute to the optimization of resource allocation for infrastructure tasks and projects.
• Effective communication to provide support and collaborate with team members.

Basic Qualifications:
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role
• Proven experience in infrastructure technology management
• Proficiencies in technical knowledge and teamwork
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:
• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or AWS Certified Cloud Practitioner, are a plus

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.