The Automation Specialist will provide homogenized business operations across several engineering and project management sites across the LATAM region.
Essential Functions
- Provides and/or leads production of Monthly Business Operational reports including:
- Power BI reporting and guidance to Power BI developers
- SFDC/Tableau reporting and guidance to Tableau developers
- Detailed, summarized internal client reporting for monthly, quarterly, and yearly business reviews.
- Leads internal operational programs as a program manager including Innovation Challenges, Operational Excellence programs, Tech Challenges, etc.
- Leads the ISO (re)certification process at all sites within the region.
- Manages the effective communication and documentation of all process changes within the sites from a business workflow perspective.
- Guides all time tracking efforts at all sites in order to provide accurate reporting and turnover to the finance group for monthly billing.
- Manages all business automation, RPA, and other effective means of decreasing unnecessary manual activities in the region.
- Summarizes and controls headcount forecasting.
- Other duties and projects as assigned applicable to scope of knowledge and experience.
What we look for:
Required
- Bachelor of engineering degree (BSc. Eng., B.Eng.)
- 10 (ten) years of relevant experience within an engineering and/or operational management role.
- Proven, demonstrable experience with process automatization for a large business unit including Microsoft Power Automate, Microsoft Power Apps, SQL database usage, Python, etc.
- Solid understanding of shared service center / professional service center financial management.
- Excellent written and verbal communication skills.
- Strong organizational skills.
- Self-starting, ability to manage multiple tasks on strict deadlines.
- Commitment to continuous technical learning and personal development, both self-directed and under the guidance of others.
- General business English C1 or greater.
Preferred
- Master’s degree in Business Administration, Project Management, or Engineering Management
- Experience within a Technical shared service center or professional services company.