As the Head of Channel Management at GXS Bank, you will play a crucial role in driving the growth and success of SME Banking business through strategic and diversified acquisition channels. This role requires a dynamic and experienced leader with deep understanding of the SME sectors in Singapore, exceptional relationship-building skills and a strategic mindset. 

Key Responsibilities: 

• Oversee the execution of partnership agreements, ensuring mutual value and effective integration.

• Develop and implement strategies to diversify SME acquisition channels through partnerships with online aggregators, corporate services providers, referral partners, etc. 

• Monitor and evaluate the performance of all acquisition channels, utilizing data and analytics to refine strategies and improve outcomes 

• Innovate and optimize channel strategies to stay ahead of industry trends and competitor activities, ensuring sustainable growth and competitive advantage 

• Work collaboratively with Retail and SME teams to develop and execute GTM strategies that aligned with the bank’s objectives 

• Collaborate with marketing and related teams, oversea planning, execution and evaluation of marketing campaigns associated with channel initiatives 

• Provide regular updates and strategic insights to senior management, highlighting key performance indicators, market trends and area for improvement in channel initiatives 

Qualifications

• Bachelor's degree in Business, Marketing, Finance, or a related field. MBA or equivalent advanced degree preferred.

• Proven experience (at least 10+ years) in strategic partnerships, channel management, or a related role within the banking or financial services industry.

• In-depth understanding of SME Banking, with a focus on customer acquisition and partnership strategies.

• Demonstrated ability to develop and execute strategic partnership plans that drive business growth.

• Excellent negotiation, communication, and relationship-building skills.

• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.

• Ability to navigate and partner well with cross-functional teams, driving collaboration and achieving common goals.

• Strategic thinker with a visionary approach to partnership and channel management.

• Highly motivated and results-oriented, with a proven track record of achieving and exceeding targets.

• Strong leadership skills, with the ability to inspire and influence stakeholders at all levels.

• Adaptable and agile, with the ability to thrive in a fast-paced and dynamic environment.

• Commitment to continuous learning and professional development.