Markets Support Specialist - Loan Trading Desk - Global Operations

Posted:
10/9/2024, 5:33:56 AM

Location(s):
North Carolina, United States ⋅ Charlotte, North Carolina, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Operations & Logistics

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
 

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

 

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

 

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

 

Job Description:
This job is responsible for providing advanced end-to-end operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business, and cross-business functional support through the lifecycle of a trade. Key responsibilities include ensuring trading and operational activities are completed accurately and before deadlines, researching and resolving complex issues, and simplifying client interactions. Job expectations include being customer oriented and data driven, while focusing on continuous improvement.


Responsibilities:

  • Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management
  • Provides simplified client interactions and deepens client relationships across Global Banking and Markets' clients
  • Completes accurate, timely clearing and settlement of trades with internal and external counterparties including reconciliation management and governance of trade fails and breaks
  • Performs tasks accurately during high volume periods in a team environment
  • Improves and simplifies the client experience, reducing manual touchpoints
  • Supports the implementation of new processes to improve the overall business operating model
  • Identifies and flags potential risks in a timely manner

Job Summary

Main point of contact for requests relating to the administration of large corporate credits held by the Global Credit (GC) loan trading desk. Global Market Loan Operations provides settlements and services for secondary loan trade closings relating to corporate investor clients. Must be on hand to offer premium client service and manage the relationships between our internal business partners and external clients. Will be responsible for investigating and resolving complex discrepancies which could involve reading the credit agreement and completing manual calculations to ensure balances are correct. Will be tasked with providing supervisory oversight for our various process. Will be responsible for facilitating training for the team on processes, business policies and procedures. Must be comfortable with occasionally leading a project or new process implementation. Basic Understanding of credit documentation (e.g. Credit Agreement) in order to perform detailed reviews for accurate settlement and servicing. End to End processing of loans with accurate data input to various credit and operating systems (e.g. ACBS, BFT, Cash Manager, LoanRunner, etc).

Responsibilities

• Validation of loan documentation for accurate trade settlements
• Validation of loan commitments, interest payments, and fee payments
• Manage periodic rate changes, rate rollovers, advances, collateral, invoicing,   repayments, and other loan agreement inquiries
• Report Monitoring and reconciliations
• Train the team on various procedures, policies and processes
• Provide supervisory oversight on our various processes
• Input wire instructions while attending to dual controls
• Analysis and resolution of operational problems
• Involvement in ad hoc projects for new processes or industry initiatives
• Breaks investigation and resolution.
 

Requirements

• Presentable, confident and client focused.
• Excellent communications skills and proficiency with numbers/calculations.
• Ability to work under pressure in a team environment.
• Ability to liaise with all levels of the firm and people with different experiences and backgrounds.
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.
• Knowledge of Operational Risk

Desired Skills

Bachelor's degree

Market Experience

Shift:

1st shift (United States of America)

Hours Per Week: 

40