Position Summary...

What you'll do...

Manager, Business Operations – Site Tooling & Enablement

Join Walmart’s eCommerce organization on the newly formed Site Content Strategy team as we build a legendary experience for Walmart’s digital customers. This position is responsible for developing Site Merchandising tools that create operational efficiencies, are built for scale, and result in high quality digital experiences for the Walmart.com customer. This is an exciting opportunity for an individual who loves the challenge of transitioning large-scale people-powered processes to streamlined tech-enabled workflows with the ultimate goal of improving the content customers consume on Walmart.com.

This is a hybrid role with priority in Bentonville, AK campus. However, San Bruno, CA campus is also possible.

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

• Lead development of new tech-enabled workflows to create site content in a way that supports short and long term strategic initiatives for the site and are tightly connected to customer outcomes
• Integrate workflows across business functions (Site Strategy and Site Merchants, etc) to facilitate content generation and execution
• Understand the link between site tools, personalization arbitration engine, and the front-end discovery experience to deliver a consistent and compelling customer journey
• Partner with UX to deliver tools that users love to use; capture business requirements and manage prioritization of all future enhancement requests
• Partner with product and analytics to establish new KPIs, metrics, and reporting to measure both operational efficiencies and improved customer outcomes
• Reduce operational overhead by shifting work from required manual inputs to human-in-the-loop auditing of automated inputs
• Implement effective change management strategies and training plans to gain adoption from multiple business functions
• Identify key business issues; communicate findings to leaders clearly and with influence to remove roadblocks and champion change
• Cultivate an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices

Physical Activities

The following physical activities are necessary to perform one or more essential functions of this position.

• Observes associate, customer, or supplier behavior.
• Enters and locates information on computer.
• Presents information to small or large groups and individuals.
• Communicates effectively in person or by using telecommunications equipment.
• Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer.
• Visually verifies information, often in small print.
• Reads information, often in small print.

Entry Requirements

Minimum Qualifications

Bachelor’s degree in business, project/program management, finance, management, or related area and 5 years’ experience in eCommerce merchandising, site operations, business management, program management, program operations, or related area

Preferred Qualifications

Master’s degree in program management, business or related field

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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San Bruno, California US-08848:The annual salary range for this position is $91,000.00-$169,000.00

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Bentonville, Arkansas US-09401:The annual salary range for this position is $70,000.00-$130,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in information technology, computer science, or related area and 3 years’ experience in eCommerce merchandising, site operations, business management, or related rea.
5 years’ experience in eCommerce merchandising, site operations, business Management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

ECommerce Merchandising, Site Operations, Business Management, or related area, Master's degree in Information Technology, Computer Science, or related area

Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America