Job Location

Lifsey Building - HR

Job Summary:

Manages the HR function of Corporate and Field Human Resources. This includes Recruiting, Compliance, Policies and Procedures and Employee Relations. Serves as Human Resources Business Partner who provides guidance to management and employees on a variety of HR issues. Consults with managers strategically regarding employee relations issues to achieve appropriate resolution.

The Human Resources Manager will promote a positive work environment that celebrates our vision, mission and core values of Teamwork, Respect, Uprightness and Empowerment in every action and interaction with team members, donors, customers, management and persons served.

Job Description

Essential Functions

• Manages the Human Resources Business Partners.
• Manages the Recruiting team and function.
• Develops and implements employee relations policies, procedures and tools.
• Provides policy interpretation and guidance to management and employees as needed.
• Provides coaching and guidance on employee relations issues such as performance management, corrective action, proper documentation and grievance issues.
• Manages the involuntary termination process ensuring consistency and appropriate documentation.
• Facilitate the annual employee survey and provide feedback to the organization.
• Prepares position statements related to EEOC charges and partners with legal counsel to facilitate the response.
• Ensures appropriate preparation and representation related to EEOC investigations and mediations.
• Develops and delivers employee relations-related training as needed.
• Serves as liaison with legal counsel regarding issues such as lawsuits.
• Assists in developing, managing and meeting Human Resources budget.
• Manages day-to-day Human Resources workload, ensuring efficient operations and timely, responsive customer service.
• Be knowledgeable of and ensure compliance with all company policies and procedures as well as legal requirements at all times.
• Regular, reliable attendance, as defined in Goodwill’s attendance policy.
• Other duties as assigned by management

Minimum Qualifications

Required Skills:

Education

• Bachelor’s degree in human resources, business or other related area is required.

Experience

• Minimum five years of progressive experience in Human Resources.

Knowledge and Skills

• Superior oral and written skills, including the ability to influence others.
• Strong presentation skills, including the ability to effectively represent the company to others.
• Able to exercise sound judgment and independent decision-making.
• Ability to effectively problem-solve.
• Able to work independently with minimal supervision.
• Able to establish and maintain strong customer relationships.
• Superior organizational skills as well as ability to prioritize, be thorough and meet deadlines.
• Strong analytical, project management and change management skills.
• Knowledgeable regarding federal, local and state employment laws.
• Able to understand, communicate and administer policies and procedures.
• Experience with HRIS systems, preferably with Workday, including report writing.
• Proficient Outlook, Word, Excel, Power Point and other computer skills.