Senior Product Manager – AI - Technical

Are you our “TYPE”?

Monotype (Global) Named "One of the Most Innovative Companies in Design" by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Monotype Solutions India Monotype Solutions India is a strategic center of excellence for Monotype and is a certified Great Place to Work® three years in a row. The focus of this fast-growing center spans Product Development, Product Management, Experience Design, User Research, Market Intelligence, Research in areas of Artificial Intelligence and Machine learning, Innovation, Customer Success, Enterprise Business Solutions, and Sales. Headquartered in the Boston area of the United States and with offices across 4 continents, Monotype is the world’s leading company in fonts. It’s a trusted partner to the world’s top brands and was named “One of the Most Innovative Companies in Design” by Fast Company. Monotype brings brands to life through the type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman, and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. The Product Manager for AI Products will play a pivotal role in shaping the future of Monotype's offerings. You will delve deep into user behavior to uncover insights that drive the development of compelling AI features. Collaborating closely with our Product and AI teams, you will define the roadmap for AI feature development, ensuring that each feature aligns with our strategic goals and enhances user satisfaction. Your work will directly contribute to the integration of AI technologies across Monotype's product portfolio, requiring a seamless partnership with Engineering to bring these innovations to life.

What you’ll be doing:

• Lead the strategy for incorporating AI technologies into Monotype products, identifying opportunities for AI to add value based on comprehensive user behavior research.

• Work with the Product and AI teams to define clear, impactful AI features. Develop and maintain a feature roadmap, prioritizing initiatives based on user needs (desirability), business value (viability), and technical feasibility.

• Conduct in-depth research to understand user needs, preferences, and behaviors. Translate these insights into actionable AI feature specifications that solve real user problems.

• Act as the linchpin between the Product, AI, and Engineering teams, ensuring a cohesive approach to AI feature development, integration, and deployment.

• Define metrics for success and implement tracking mechanisms to measure the impact of AI features. Use data to make informed decisions about feature adjustments and future development efforts.

• Stay abreast of AI trends and competitor movements. Leverage market insights to inform our AI feature strategy and maintain our competitive edge. What we’re looking for:

• Bachelor’s Degree in Business or Technical Degree OR 3+ years in Product Development and/or Product Management Experience, with at least 2 years focused on developing and integrating AIdriven features.

• Demonstrable experience in conducting user research, defining product features, and successfully bringing AI-enhanced products to market.

• Strong understanding of AI and machine learning technologies. Comfortable working closely with engineering teams and speaking their language.

• Ability to derive insights from data, understand user behavior, and measure feature success with precision.

• Exceptional communication skills, with the ability to articulate complex AI concepts to nontechnical stakeholders and foster collaboration across teams. • Thrives in a fast-paced environment, capable of managing multiple projects simultaneously and adjusting priorities as needed. • Sharp analytical and problem-solving skills.

• Creative thinker with a vision

• Demonstrates aptitude of attention to detail • Demonstrated ability to learn new technologies and assess value to business goal and strategy.

• Eagerness to learn from a new environment and make an impact quickly.

• Experience with leading large, cross-functional teams in order to achieve business goals and results. • Ability to plan, prioritize and organize effectively and independently.

• Ability to understand complex and technical concepts and translate them into simplified product attributes to deliver an enhanced customer experience.

• Proficient with Word, Excel, PowerPoint.

• Aptitude for technical products

• Excellent cognitive and communication skills

• Excellent analytical skills

• Strong business sense and sense of urgency to achieve business results .

You will have an opportunity to:

• COLLABORATE with global teams to build scalable web-based applications.

• PARTNER closely with engineering team to follow best practices and standards.

• PROVIDE reliable solutions to a variety of problems using sound problem solving techniques.

• WORK with the broader team to build and maintain high performance, flexible and highly scalable web-based applications.

• ACHIEVE engineering excellence by implementing standard practices and standards.

• PERFORM technical root causes analysis and outlines corrective action for given problems.

Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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