Enterprise Excellence (EE) is a group within the Chief Operating Office (COO) organization that designs solutions to enhance transparency, empowers Operations and Functions to improve processes and evolves the organization through continuous improvement and simplification. The organization is responsible for defining, deploying, and driving alignment and progress against a firm-wide framework that reduces operational risk, standardizes workforce optimization, and improves process health.

The Senior Technical Business Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Designs/analyzes complex reports to satisfy management requirements.

• Deals with complex and variable issues with substantial potential impact.

• Uses broad discretion in developing solutions for broad based business reporting issues.

• Leads reengineering efforts in business's methodology, strategy, and organizational goals.

• Manages resource allocation and leads the work within a team/project to develop solutions for business reporting issues. Applies/demonstrates advanced understanding of processes, procedures, and policies for area supported.

• Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives.

• Acts as advisor or coach to new or lower-level personnel in the business processes and procedures of area supported.

• Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions. Influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business. Persuades and influences others through developed communication and diplomacy skills with colleagues in other areas and occasional external customers.

• May be responsible for resource management and allocation of work within the team/project.

• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years relevant experience within the financial services industry.

• Analytical background with the ability to consume complex data sets and quickly assess information for consumption with stakeholders.

• Preferably has prior coding experience with programming languages such as SQL, Python along with familiarity with data environments.

• Familiarity with Tableau and/or reporting platforms.

• Advanced level MS Office Skills with Excel, PowerPoint, and suite of products.

• Breadth of knowledge of the business and organization.

• Well-developed working knowledge of the business and the upstream and downstream influences.

• Demonstrated ability to provide program updates at the senior level.

• Exceptional written and oral communication skills

• Ability to develop client solutions with the ability to identify and implement effective process re-engineering improvements through the lens of the stakeholder.

• Intermediate to exceptionally strong interpersonal & relationship-building skills

Education:

• Bachelor’s/University degree, Master’s degree preferred

------------------------------------------------------

Job Family Group:

Operations - Core

------------------------------------------------------

Job Family:

Business Planning & Analysis

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

Johnson City Tennessee United States

------------------------------------------------------

Primary Location Full Time Salary Range:

$87,600.00 - $131,400.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Anticipated Posting Close Date:

Sep 10, 2024

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting