Posted:
12/23/2024, 12:04:36 PM
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
UI/UX & Design
Pay:
$88/hr or $183,040 total comp
About Mixpanel
Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.
Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.
About the Customer Success Team
Mixpanel’s Customer Success & Solutions Engineering teams are analytics advisors who empower our customer’s organizations to make data-informed decisions that unlock measurable business impact. We work with prospects and customers throughout the customer journey to understand what drives value and serve as the technical counterpart to our Sales organization to deliver on that value. We partner closely with Account Executives, Account Managers, Product, Engineering, and Support to successfully roll out self-serve analytics within our customer’s organizations, help the customer manage change, execute on technical projects and services that delight our customers and ultimately drive ROI on the customer’s Mixpanel investment.
About the Role
As a Customer Education Instructional Designer, you will be responsible for designing and developing engaging, interactive, and effective learning content that enable our customers to successfully implement and adopt our product. You will collaborate closely with our Customer Enablement team to build out the full instructional design lifecycle, from needs analysis and curriculum design to content development and assessment.
Responsibilities
We're Looking For Someone Who Has
Bonus Points For
Benefits and Perks
*please note that benefits and perks for contract positions will vary*
Culture Values
Why choose Mixpanel?
We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
Website: http://www.mixpanel.com/
Headquarter Location: San Francisco, California, United States
Employee Count: 251-500
Year Founded: 2009
IPO Status: Private
Last Funding Type: Series C
Industries: Analytics ⋅ Mobile Apps ⋅ SaaS ⋅ Web Apps