Posted:
7/24/2024, 5:00:00 PM
Location(s):
Texas, United States ⋅ Arizona, United States ⋅ Illinois, United States ⋅ Scottsdale, Arizona, United States ⋅ Austin, Texas, United States ⋅ Chicago, Illinois, United States
Experience Level(s):
Senior
Field(s):
UI/UX & Design
Workplace Type:
Hybrid
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
The Purchase design team within PayPal is responsible for the consumer facing experience originating at merchant sites, through Checkout and all the post-purchase journeys leading to and within the consumer app. The team is responsible for all checkout experiences across PayPal including our flagship branded checkout, our new guest checkout product – Fastlane, and our rapidly growing Pay with Venmo initiative.Job Description:
As a leader in fintech, PayPal is democratizing financial services for our customers around the globe with simple, affordable, and secure products that are available to everyone. Come join our inclusive and collaborative community working to change the payments landscape and reimagine the future of money for millions of customers worldwide.
The Purchase design team within PayPal is responsible for the consumer facing experience originating at merchant sites, through Checkout and all the post-purchase journeys leading to and within the consumer app. The team is responsible for all checkout experiences across PayPal including our flagship branded checkout, our new guest checkout product – Fastlane, and our rapidly growing Pay with Venmo initiative.
This role sits within the branded checkout team. As a Senior Product Designer within the Purchase team, you will help create meaningful and cohesive end-to-end payment experiences globally. You will work alongside your cross-functional team members to influence decisions and ultimately deliver the best possible online payment experience for our customers and merchants around the world.
At PayPal, Product Designers influence teams to make customer-centric decisions across the product development lifecycle. This includes drawing on data and research to inform design concepts and decision making. We start with asking the right questions and end with optimized, best-in-class deliverables and that convince stakeholders and put the user at the center. Our designers are great storytellers, active listeners, technology enthusiasts and experts of their craft.
As a Senior Product Designer, you will be the voice of the customer. You will be responsible for the design methodology of one or more highly complex or strategic product domains contributing to PayPal’s outcomes. And inspire others to continuously optimize our products. You will represent your domain to your peers, senior leaders, and execs across the wider organization. And you will actively mentor other designers and help lead cross-functional teams.
Job responsibilities:
Independently contribute to PayPal's strategy and vision, leading designers in the conceptualization, execution, and delivery of PayPal's product experiences, by applying a customer-focused, iterative design process.
Make design decisions based on insights and advocate for continuous learning and the inclusion of metrics.
Work with cross-functional team members in the execution and delivery of PayPal’s Checkout ecosystem, using a customer-focused, iterative design process.
Leverage and foster the use of established UX techniques, templates, presentations, and assets in the creation of UX analysis, solutions, and materials.
Create interactive prototypes, templates, and contribute to our global design system.
Create high-quality deliverables, including strategy, planning, working with cross-functional partners to remove blockers and presenting effectively to senior staff and stakeholders.
Actively mentor and develop others and be an influential thought-leader within our UX community. Leverage your strengths to help others grow and inspire other designers to advance their skills and encourage big picture thinking.
Requirements:
A successful candidate will have at least 8+ years of experience.
A Bachelors and/or Master’s Degree in the study of design including one of the following: Design, Information Architecture, Human Factors or equivalent project/portfolio experience.
A portfolio and use cases that speak to your design process is required.
Master of the UX lifecycle with deep, direct experience in all skill areas and tools, including facilitation of workshops or other collaboration techniques to drive momentum and credibility within the organization.
An expert at designing with Figma and prototyping mobile and desktop interactions.
Skilled in contributing and using internal design systems.
Expertise in concepting and testing with consumers using platforms like Usertesting.com, Userzoom, or other research tools.
Awareness and understanding of technology mediums (e.g., JavaScript, HTML/CSS) including differences between them.
Awareness of latest UX industry trends and online checkout landscape is a plus.
Experience working in Finance, FinTech or a similar highly regulated industry is an advantage.
Proven experience in influencing and inspiring highly talented and productive teams
High attention to detail, under urgent or high-pressure circumstances
Provokes smart questions, takes risks, and champions new ideas.
Additional Job Description:
Subsidiary:
PayPalTravel Percent:
0For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Website: https://www.paypal.com/
Headquarter Location: San Jose, California, United States
Employee Count: 10001+
Year Founded: 1998
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: E-Commerce Platforms ⋅ FinTech ⋅ Mobile Payments ⋅ Transaction Processing