As a leader in fintech, PayPal is democratizing financial services for our customers around the globe with simple, affordable, and secure products that are available to everyone. Come join our inclusive and collaborative community working to change the payments landscape and reimagine the future of money for millions of customers worldwide. 

The Purchase design team within PayPal is responsible for the consumer facing experience originating at merchant sites, through Checkout and all the post-purchase journeys leading to and within the consumer app. The team is responsible for all checkout experiences across PayPal including our flagship branded checkout, our new guest checkout product – Fastlane, and our rapidly growing Pay with Venmo initiative. 

This role sits within the branded checkout team. As a Senior Product Designer within the Purchase team, you will help create meaningful and cohesive end-to-end payment experiences globally. You will work alongside your cross-functional team members to influence decisions and ultimately deliver the best possible online payment experience for our customers and merchants around the world.  

At PayPal, Product Designers influence teams to make customer-centric decisions across the product development lifecycle. This includes drawing on data and research to inform design concepts and decision making. We start with asking the right questions and end with optimized, best-in-class deliverables and that convince stakeholders and put the user at the center. Our designers are great storytellers, active listeners, technology enthusiasts and experts of their craft. 

As a Senior Product Designer, you will be the voice of the customer. You will be responsible for the design methodology of one or more highly complex or strategic product domains contributing to PayPal’s outcomes. And inspire others to continuously optimize our products. You will represent your domain to your peers, senior leaders, and execs across the wider organization. And you will actively mentor other designers and help lead cross-functional teams.  

Job responsibilities: 

• Independently contribute to PayPal's strategy and vision, leading designers in the conceptualization, execution, and delivery of PayPal's product experiences, by applying a customer-focused, iterative design process. 

• Make design decisions based on insights and advocate for continuous learning and the inclusion of metrics. 

• Work with cross-functional team members in the execution and delivery of PayPal’s Checkout ecosystem, using a customer-focused, iterative design process.  

• Leverage and foster the use of established UX techniques, templates, presentations, and assets in the creation of UX analysis, solutions, and materials. 

• Create interactive prototypes, templates, and contribute to our global design system. 

• Create high-quality deliverables, including strategy, planning, working with cross-functional partners to remove blockers and presenting effectively to senior staff and stakeholders. 

• Actively mentor and develop others and be an influential thought-leader within our UX community. Leverage your strengths to help others grow and inspire other designers to advance their skills and encourage big picture thinking. 

Requirements: 

• A successful candidate will have at least 8+ years of experience. 

• A Bachelors and/or Master’s Degree in the study of design including one of the following: Design, Information Architecture, Human Factors or equivalent project/portfolio experience.  

• A portfolio and use cases that speak to your design process is required. 

• Master of the UX lifecycle with deep, direct experience in all skill areas and tools, including facilitation of workshops or other collaboration techniques to drive momentum and credibility within the organization.  

• An expert at designing with Figma and prototyping mobile and desktop interactions.  

• Skilled in contributing and using internal design systems. 

• Expertise in concepting and testing with consumers using platforms like Usertesting.com, Userzoom, or other research tools. 

• Awareness and understanding of technology mediums (e.g., JavaScript, HTML/CSS) including differences between them. 

• Awareness of latest UX industry trends and online checkout landscape is a plus. 

• Experience working in Finance, FinTech or a similar highly regulated industry is an advantage. 

• Proven experience in influencing and inspiring highly talented and productive teams 

• High attention to detail, under urgent or high-pressure circumstances 

• Provokes smart questions, takes risks, and champions new ideas.