At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 70+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Role Overview:
The Intern, Solution Engineering role is an entry-level position within the Solution Engineering division. This role is focused on gaining exposure to and learning about Infobip's products, solutions, and business processes. The intern will work under the guidance of a mentor and senior team members, participating in various activities related to solution proposals, solution design, delivery, and integrations.
Learning and Development:
- Gain a foundational understanding of Infobip's solutions and services.
- Assist in developing an understanding of customers’ businesses to identify how Infobip’s solutions and products can support their business evolution.
Customer Engagement:
- Support the team in designing innovative solutions to meet customers' business needs.
- Assist in collecting technical requirements and help in designing simple technical solutions and service integration plans.
- Provide support in handling technical and security questionnaires.
- Help in preparing and conducting demos and POCs.
Solution Implementation:
- Assist in delivering comprehensive and precise technical documentation.
- Support the configuration and implementation of Infobip solutions to meet customer requirements.
- Participate in training and solution enablement sessions for SMB customers and document meeting minutes and summaries.
Internal Initiatives and Continuous Development:
- Document solutions and best practices and share them within the department (e.g., through active participation in the Community of Practice).
- Get acquainted with local market requirements and trends.
- Continuously learn and develop an understanding of Infobip's products and solutions, both technically and commercially, staying updated on changes and upgrades.
Skills and Qualifications:
- Final year student or recently completed a degree in Computer Science, Engineering, Business, or a related field.
- Basic understanding of software development and integration concepts.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Willingness to learn and adapt in a fast-paced environment.
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
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