Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

JOB PURPOSE

As a Project Manager (MES), the role involves designing, developing, and managing customer projects in line with project management standards and customer specifications, with accountability for economic results, quality, and schedules. The Project Manager (MES) is evaluated based on revenue, profitability, innovation, and customer satisfaction, ensuring projects are on schedule, within budget, and meet quality standards.

ROLE SUMMARY

Acts as a primary point of contact between the company and client throughout projects, culminating in the installation and acceptance of capital equipment, enterprise software systems, or consulting engagements. May work on-site regularly or intermittently. Responsible for ensuring customer satisfaction by overseeing project schedules, budgets, and deliverables, with a focus on project management rather than technical aspects. Services may be fee-based or included with product purchases, involving close collaboration with sales, engineering, product development, and cross-functional teams to deliver new or existing products to clients. Manages project timelines and budgets, monitoring progress from start to finish and coordinating activities across departments to ensure projects are completed on time and within budget.

KEY RESPONSIBILITIES

Accountable for managing, leading, and providing the technical expertise required by the Solutions & Services (S&S) function. Holds primary responsibility for planning and implementing customer projects, as well as maintaining and developing the technical and commercial documentation needed for projects and proposals. Also oversees the leadership and management of project delivery teams, including Lead Engineers, Project Engineers, international engineers (from locations such as China, India, and the UK), third-party vendors, and Technicians.

TO DO

• Conduct analysis, feasibility assessment, and design based on customer project requirements.

• Prepare cost estimates and technical documentation for project proposals.

• Define and document customer functional requirements; guide and organize efforts needed to produce functional and test documentation for customer acceptance.

• Maintain and develop implementation and documentation standards, methodologies, and guidelines for Solutions & Services projects.

• Ensure assigned projects meet quality, timeline, and profitability goals.

• Transfer solutions knowledge to Solutions & Services project engineers.

• Support Systems & Solutions Business and Sales Managers in pursuing project opportunities and marketing efforts.

• Manage tasks independently in a team setting, with the ability to handle multiple tasks and shifting priorities.

• Build strong customer relationships and proactively work to secure additional business.

• Guide, coordinate, and implement system design, testing, post-mortem, and documentation archiving activities.

JOB RELATED COMPETENCY

• Demonstrated success in consistently managing projects from design through implementation to completion.

• Intermediate understanding of industry knowledge within the Chemical, Pharmaceutical, and Food & Beverage sectors, along with relevant application expertise.

• Skilled in developing pursuit strategies and leading complex opportunities across multiple sales organizations and companies.

• Experience with system-to-system interfaces, including ERP, WMS, MES, QMS, and RTDB.

EDUCATIONAL QUALIFICATIONS / EXPERIENCE

• Bachelor’s degree in Engineering or a related field.

• At least 10 years of experience in Project Management or Project Engineering roles.

• A minimum of 5 years of experience specifically in MES Project Management.

• Preferred: PMP (Project Management Professional) certification, with a comprehensive understanding of all aspects of the PMBOK (Project Management Body of Knowledge).

The statements above outline the primary responsibilities and expectations for the role but are not an exhaustive list of all tasks involved.