About the job

Are you passionate about evolving and revolutionising HR technology? Join Groupon as our Human Resources Information Systems Analyst (HRIS Analyst) to support the implementation and optimisation of our HR Information Systems. Drive innovation, collaborate with cross-functional teams, and shape the future of HR.

We are looking for an energetic, detail oriented, and creative problem solver to join Groupon’s Human Resources Information Systems Team (HRIS). As the HRIS Analyst you will support and maintain Workday HCM systems and other modules, contributing to a great employee and manager experience. You’ll work closely with teams across the organisation to design, test, and implement digital solutions that improve how employees interact with our tools. You will be responsible for the overall gathering of system requirements and working with the business to ensure focus on providing solutions in their assigned functional areas of Workday to meet business needs. The new member will be responsible for configuration of Workday HCM solution, testing and troubleshooting.

 
Core Responsibilities

• Provide Workday subject matter functional expertise for day-to-day support and development including business process configuration, reporting, mass data processing (EIB), testing and other troubleshooting support. 

• Partner with business leaders to understand pain points, prioritise requirements and identify opportunities to improve processes and gain efficiency by leveraging Workday functionality. 

• Create and maintain clear, comprehensive, documented business requirements for requested changes, enhancements, or projects; accountable for articulating functional processes from beginning to end and providing thought on functionality and design. 

• Maintain awareness of Workday future releases / roadmap and the potential impact of those plans on current and future Workday functionality. 

• Responsible for the thorough testing and analysis of new Workday features and functionality and participates in release planning, accountable for regression testing, unit testing, User Acceptance testing and pre-launch testing / sign-off for new features or enhancements. 

• Collaborate with other internal and external SMEs in the Workday ecosystem to leverage knowledge, alternative solutions, and best practices to ensure a holistic best-practice approach. 

• Configure and update Workday to support all Benefit Administration and all cyclical processes, such as annual pay review, performance review and open enrolment

• Provide excellent customer service in response to inquiries and resolve inquiries accurately and timely.

Qualifications

• Bachelor’s Degree (Preferred)

• 5+ years of experience with Workday functional configuration across three or more HCM modules such as Core HR, Compensation, Benefits Payroll, Absence and Time-Tracking, Integrations, Performance and Workday Extend supporting a fast paced, mid-to-large-sized business. 

• 3+ years of experience with cross-functional Workday administration including roles, permissions and security design and business process management. 

• 2+ years of experience in HRIS project management including analysis, stakeholder engagement, and documentation. 

• Proven Workday functional expertise in assigned areas of support – i.e. an awareness of what Workday can and cannot do, familiarity with delivered functionality and reports, and experience performing straightforward administrative tasks in Workday. 

• Proven experience handling confidential and sensitive information. 

• Functional experience with broad HR practices and program development that allows you to understand the needs of stakeholders across the HR functions preferred. 

• Ability to understand and react quickly to changing priorities

• Compliance experience in PII, GDPR, SOX preferred. 

• Experience in Greenhouse ATS is preferred

• Experience in Saba LMS is preferred
   

CERTIFICATIONS, LICENSES, REGISTRATIONS
 

• Workday Pro certifications in one or more HCM functional modules preferred. 

Functional Skills

• Ability to communicate effectively with business leaders, HR professionals, managers, and employees, regarding Workday functionality, capabilities or limitations and change management. 

• High degree of customer-centric mindset and personal accountability, with a track record for delivering results, team collaboration and strong analytical acumen. 

• Excellent verbal, written and interpersonal communication skills required. 

• Ability to work independently and as part of a team, comfortable adapting to change and bringing a sense of resilience to a scaling operations team. 

• Ability to work on and time-manage multiple assigned projects in parallel while meeting target deadlines. 

• Ability to exercise discretion and show good judgement; honesty, integrity, and trust-building behaviours in all dealings is essential and required in this role. 

• Openness to a hybrid work schedule, requiring two days in the office per week. 

• Legal eligibility to work in the country of hire is essential for this position. 

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

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